Program Administrator – Home Care – Cocoa, FL Position Available In Brevard, Florida

Program Administrator

• Home Care
• Cocoa, FL 3.

2 3.2 out of 5 stars 3600 West King Street, Cocoa, FL 32926 Aging Matters in Brevard is a non-profit organization headquartered in Cocoa, Fl. We are Brevard’s County Leading Senior Services Agency. Our Mission is to service the aging citizens of Brevard County, supporting independence, health, safety and quality of life. Every day through the help of hundreds of volunteers and community supporters we provide vital services for our aging citizens.

Our Services include:

Nutrition

• Meals on Wheels and Seniors at Lunch Transportation
• Senior TranServe and Vets Driving Vets Home Care Support
• Companionship, personal care, house modifications, and more. Caregiver Support and Resources
• Sunflower House Volunteer Opportunities
• Retired Senior Volunteer Program (RSVP) and our Vital Volunteer Under 55 Programs Join a team of passionate professionals seeking to develop innovative approaches to solving community problems through teamwork with staff, volunteers, and other community organizations!

Aging Matters in Brevard is a Drug Free Workplace. Aging Matters in Brevard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Relationships Supervised by:

Program Director, Home and Community Based Services (HCBS)

Other Lines of Authority:

President/CEO Job Summary This role is responsible for ensuring compliance with all regulatory standards, maintaining accurate and timely documentation, and providing leadership and support to staff to uphold high-quality service delivery for the Home Care Program (HCP). The incumbent will manage and develop HCP personnel, coordinate training and professional development, and implement quality improvement initiatives based on performance data. Additional responsibilities include recruiting and evaluating staff, managing payroll processes, participating in community outreach, and maintaining up-to-date knowledge of home care trends. Strong organizational, communication, and leadership skills are essential.

Essential Duties and Responsibilities:

Oversee the day-to-day operations of the HCP. Develop, implement, and direct comprehensive administrative strategies for the

HCP:

Setting measurable goals, aligning them with organizational objectives, and ensuring that all administrative processes support high-quality patient care. Maintain strict adherence to policies, procedures, state and federal regulatory requirements (e.g., HIPAA), contractual obligations, and accreditation standards. Conduct regular audits to ensure compliance and proactively address any deficiencies or risks identified during reviews. Ensure documentation of services provided is accurate and timely. Manage, direct and instruct HCP staff in performance of their duties to ensure effective utilization of program resources. Provide guidance and assistance to HCP staff in matters relating to the delivery of home care services to ensure quality standards are maintained. Assist with the development, implementation and enforcement of HCP policies, procedures and protocols. Participate in all activities relevant to the delivery of HCP services, including the development of staff qualifications and assignments of program staff; and as needed conduct field visits. Provide leadership in planning for HCP staff education and encourage continuing education and professional development. Monitor and track HCP staff training and professional development to include onboarding, in-service education, and continuing education to ensure continuing education/in-service requirements are met. Collaborate with Human Resources to recruit, hire, orientate, develop, and evaluate HCP staff. Review, reconcile, and approve payroll related information and documents for the HCP to include timesheets, expense reimbursements, and mileage reimbursements. Oversee the implementation and sustainment of the HCP Performance Improvement Plan by analyzing data from performance metrics to identify areas needing enhancement and establish specific, measurable goals for quality improvement initiatives. Work with team members to create actionable plans that address identified gaps in service delivery and client satisfaction. Organize, schedule and facilitate Performance Improvement Committee meetings and maintain meeting minutes. Coordinate the completion of the annual HCP evaluation and maintain all supporting documentation. Organize, schedule and facilitate Infection Control Committee Meetings and maintain meeting minutes, maintaining compliance and monitoring requirements. Complete a semi-annual review of HCP manuals to verify relevance, accuracy and completeness. Maintain working knowledge of HCP trends and issues. Continuously review statistical data to ensure achievement of established program outcomes. Develop and implement targeted outreach initiatives to engage members of the program’s intended community. Build relationships with community service agencies, healthcare providers, local organizations, and other stakeholders to promote awareness of home care services. Provide educational sessions or informational materials tailored to address the specific needs of these groups. Establish and maintain effective working partnerships as needed. Sustain skills and competencies through participation in professional development and career advancement opportunities. Maintain HCP inventory of supplies and records of supply allocation. Complete various audits in conjunction with the

RN Clinical Supervisor:

supervisory visits, care plans and yearly client assessments. Maintain client and staff related spreadsheets for nursing staff. Respond to incoming calls and requests from HCP staff. Plan shifts in Medicaid HHA Exchange (EVV) and process invoices accordingly. Maintain compliance above 80% with EVV per guidelines. Generate various monthly reports and auto recordings. Plan and conduct quarterly HCP staff meetings. Manage client records, ensuring accuracy and completeness. Education Associate’s degree is required. Bachelor’s degree (or higher) is preferred, particularly in fields such as Healthcare Administration, Nursing, or Social Work. Experience Minimum of three (3) years of experience in health services administration or related field is required. Minimum of two (2) years of supervisory experience in home health or related field is required. Experience working within social service frameworks or community-based care is strongly desired. Experience in social work and coordinating care for vulnerable populations is strongly desired. Skills/Competency Requirements Proficiency in computer skills and Microsoft Office. Ability to multi-task, prioritize and organize work. Demonstrated ability and application of client relation skills. Ability to deal effectively with high levels of stress. Ability to establish and maintain effective working relationships. Demonstrated ability in supervising and developing staff members. Able to effectively balance competing priorities, complex situations, and tight deadlines. Excellent written, verbal, and interpersonal communication skills. Must have reliable transportation, automobile insurance, a Florida driver’s license and the ability to travel as needed. Risk Exposure Moderate Risk Working Environment Office buildings and residential homes as needed. Physical Requirements Ability to perform the following tasks if necessary: Ability to participate in physical activity. Ability to work for extended period of time while standing and being involved in physical activity. Moderate lifting. Ability to do extensive bending, lifting, and standing while on duty. Emergency Disaster Assistance As part of the obligation of the agency, all employees, unless otherwise specified, may be required to be available prior to, during and post disaster. Assignments, as required, will be issued in accordance with directives from Senior Resource Alliance, Brevard County Government and agency Administration. Qualifying Statements A review of this description has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to expect of the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or ability. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently.

Job Type:

Full-time Pay:

$50,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed Application Question(s): Do you wish to claim Veteran’s Preference? Ability to

Commute:

Cocoa, FL 32926 (Required)

Work Location:

In person