Intake Assistant Position Available In Broward, Florida

Intake Assistant Broward Healthy Start Coalition – 3.6 Fort Lauderdale, FL Job Details Full-time $37,000 – $42,000 a year 21 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Microsoft Outlook Writing skills English Mid-level Microsoft Office Administrative experience High school diploma or GED Driver’s License Bachelor’s degree Case management Continuous integration Computer skills Social Work Associate’s degree 2 years Documentation review Communication skills Time management Full Job Description Job Summary The Intake Assistant processes a high volume of prenatal and infant risk screens and referrals coming into the Coordinated Intake and Referral (CI&R) unit. Provides clerical support to the Intake Supervisor and Coordinators by processing documents and information in a fast-paced environment. Must adhere to HIPAA guidelines and maintain the confidentiality of all information. Approximately 15-20K clients will come through CI&R on an annual basis. Must follow HIPAA guidelines and maintain the confidentiality of information. Responsibilities

• Enter all client information from prenatal and infant screens or referrals accurately and in a timely manner into the computer.
• Performs a search of the Well Family System (WFS) on each new screen or referral entering CI&R to verify if the client is already in the system, preventing duplication of contact attempt efforts and services.

Process low-risk screens assigned by generating necessary correspondence (e.g., client letters, provider feedback letters, etc.) in compliance with program guidelines. Perform a quality assurance review of each case processed; The intake assistant ensures compliance before closure. Develop and maintain a thorough understanding of the program’s electronic record system and the Florida Healthy Start Standards and Guidelines. Prepare and submit accurate administrative reports on a timely basis (e.g., caseload reports, timesheets, logs). Complete and document intakes as needed. Participate in training, supervision, and team meetings as requested.

• Set up and maintenance of CI&R administrative files. Prepare client files and documents in a timely manner, following program guidelines and documenting actions taken. Prepare and mail client letters accurately and on a timely basis, as needed. Monitor and organize paperwork received, including cross-referencing email notifications from CI&R Intake Coordinators. Requirements
• Bachelor’s degree in social work, human services, or related field in an accredited program.
• High school diploma or
• Associate’s degree with a minimum of 3 years of experience working in community health, social services, or customer service.
• Bilingual in English and Spanish or Creole preferred.
• Previous experience in maternal-child health and case management is preferred.
• Proficient computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook) and internet usage.
• Ability to interface effectively with a diverse population.
• Professional communication, documentation, and time management skills.
• Must communicate effectively both verbally and in writing.
• A valid Florida driver’s license is required, along with a satisfactory driving record.
• Regular in-office attendance is an essential function of the job.
• Must reside in Broward, Miami-Dade, or Palm Beach County.

Job Type:

Full-time Pay:

$37,000.00 – $42,000.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

Associate (Preferred)

Experience:

Administrative:

2 years (Required) Ability to

Commute:

Fort Lauderdale, FL 33319 (Required) Ability to

Relocate:

Fort Lauderdale, FL 33319: Relocate before starting work (Preferred)

Work Location:

In person