Wellness Office Front and Back Office Assistant Position Available In Broward, Florida

Wellness Office Front and Back Office Assistant Doctors Best Wellness Center 2237 N. Commerce Pkwy, Weston, FL 33326

Summary:

The Front and Back Office Assistant plays a critical role in the efficient operation of our wellness center. This position involves a combination of administrative and clinical duties to support both the front office and back office functions. The ideal candidate will be friendly, organized, and capable of handling a variety of tasks to ensure the smooth running of the practice and an excellent patient experience.

Key Responsibilities:

Front Office Duties:

Greet patients warmly and assist with check-in/check-out processes. Collect and verify patient information and documentation. Answer phone calls, schedule appointments, and manage the office calendar. Handle patient inquiries, both in-person and over the phone. Manage patient records and ensure accurate data entry in the practice management software. Order medications. Assist in maintaining a clean and organized reception area. Prepare patients for examinations and treatments, including taking vital signs. Assist practitioners during patient examinations and procedures. Provide basic patient education and instructions on medications. Perform routine clinical tasks such as phlebotomy, EKGs, and administering injections (if certified). Assist in maintaining sterilization and infection control standards. Maintain and stock exam rooms with necessary supplies and equipment. Collect and process laboratory specimens.

Education:

High school diploma or equivalent. Medical Assistant certification preferred (CMA or RMA).

Experience:

Previous experience in a medical or wellness office setting preferred. Familiarity with electronic health records (EHR) systems and practice management software.

Skills:

Excellent customer service and interpersonal skills. Bilingual English/Spanish Strong organizational and multitasking abilities. Basic understanding of medical terminology and clinical procedures. Proficiency with office equipment and technology, including computers, phones, and software applications.

Personal Attributes:

Professional demeanor and appearance. Compassionate and patient-centered approach. Ability to maintain confidentiality and adhere to HIPAA regulations.

Job Type:

Part-time Pay:

$17.76 – $21.39 per hour

Benefits:

Employee discount Flexible schedule

Schedule:

4 hour shift Day shift Monday to Friday Morning shift No nights No weekends Ability to

Commute:

Weston, FL 33326 (Required) Ability to

Relocate:

Weston, FL 33326: Relocate before starting work (Preferred)

Work Location:

In person