PROCESS SUPPORT ASSISTANT – North FL Position Available In Duval, Florida

PROCESS SUPPORT ASSISTANT

– North

FL 3.8 3.8

out of 5 stars Jacksonville, FL 32207 • Hybrid work Process Support Assistant Join our team at FSS and enjoy comprehensive benefits including but not limited to:

Tuition Reimbursement:

Earn up to $5,250 per qualifying year to invest in your education.

Health Insurance:

Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.

Dental Plan:

Enjoy an employer-paid dental plan for our valued employees.

Life Insurance:

Your peace of mind matters to us. We provide employer-paid life insurance. Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance. Paid Time Off (PTO): Relax and recharge with our generous PTO plan.

Paid Holidays:

Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!

Well-Being Program:

Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional PTO days per plan year by simply participating. 401k

Plan:

Secure your financial future with our 401k plan with employer contribution of 3%.

Additional Benefits:

Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more. The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit. Job Summary This is work verifying agencies and case managers providing supervision to children in out of home care. Ensuring mail from the Agency for Health Care Administration (AHCA) is provided in a timely manner to case managers. Essential Job Duties Identifying clients assigned case managers/agency to route Agency for Health Care Administration /Medicaid mail, MMA mail, etc. Ensuring mail is forwarded to the appropriate agency daily. Complete TANF redeterminations monthly Request pertinent eligibility documents for foster care and adoption files from employers, case managers, child protective investigators and track receipt. Send notices to CPI’s, FSC’s for eligibility applications and track when received Enter data received from employers in FSFN and notify Rev Max Supervisor to have initial eligibility voided to update. Scan documents received into FSFN file cabinet Attend appropriate meetings Perform other duties Minimum Qualifications High school diploma or GED Three years in a clerical, data management or related field. Knowledge of automated systems and federal funding guidelines preferred. Valid driver’s license. Schedule & Hours Monday – Friday, 8:30 am – 5:00 pm. Hybrid schedule. FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at FSSHRDepartment@fssnf.org for our Duval and Nassau counties.