Service Coordinator-Jacksonville Position Available In Duval, Florida
Tallo's Job Summary: The Service Coordinator-Jacksonville position at Everon involves scheduling appointments, dispatching technicians, creating work orders, and maintaining appointment schedules. Responsibilities include ordering materials, coordinating activities, and acting as a liaison between Sales, Project Managers, and technicians. The ideal candidate will have experience in customer service, project coordination, service coordinating, dispatching, and scheduling at an intermediate level.
Job Description
Description The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.
Experience:
Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
Responsible for creating work orders, providing status to customer and following up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Work with technicians to ensure all paperwork is completed properly within the designated time.
Maintain appointment schedules.
Order material and equipment.
Receive material/equipment and issue material and equipment to technicians.
Complete daily reports.
Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
Conduct physical inventory.
Act as a liaison between Sales, Project Managers and technicians.
Other duties as assigned. Skills Customer service, Project coordination, Service coordinating, Dispatching, Scheduling Top Skills Details Customer service,Project coordination,Service coordinating,Dispatching,Scheduling Additional Skills & Qualifications Project managementDataAdminOffice Manager Experience Level Intermediate Level
