Leave of Absence Administrative Assistant Position Available In Hillsborough, Florida

Leave of Absence Administrative Assistant Puzzle

HR – 2.8

Tampa, FL Job Details $24 – $29 an hour 8 hours ago Qualifications Spanish Management Customer service English Microsoft Office Bachelor’s degree Organizational skills Human Resources Communication skills Entry level Time management

Full Job Description Job Title:

Leave of Absence Administrative Assistant Department:

Leave of Absence Reports to:

Leave of Absence Supervisor Location:

Remote Revised:

6/24/24 Job Summary In this unique and rewarding position, the Leave of Absence Administrative Assistant will support the LOA team with day-to-day functions to assist the team with maintaining their SLAs. Job Duties Navigate the LOA Teams email system to include triaging email inbox, responding to non-complex emails received and owning standard email templates to our clients and customers. Manage our internal platforms from a day-to-day functionality standpoint to assist with alignment to our SLAs. Assist in completing of documents in accordance with our SOPs via our Document Signature system. Assist with translation of English to Spanish of documents for our clients both verbally and written. Develop and maintain relationships and communications with internal partners, clients, client employees and 3rd parties as needed. Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices. Ensure that leave and accommodation request records are complete and accurately maintained, based on your assigned duties, which includes adhering to SOPs. Maintain SLAs with response times to employees and clients. Coordinate with payroll and benefits teams to provide applicable leave information and tracking. Preserve confidentiality of employee medical documentation and files under HIPAA regulations. Communicate with internal staff, where appropriate, for escalations or assistance with complex situations. Assist or prepare client and employee correspondence. Perform other related duties as assigned. Required Skills Excellent?verbal and written communication skills. Excellent interpersonal, problem-solving, organizational, and customer service skills. Must be detail driven, attention to detail is a must! Must be adaptable to change in a growing organization. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite and other relevant software. Experience working in a document signature system. Education and Experience Bachelor’s degree in human resources or related field and/or equivalent experience. 1 year Leave management experience preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to participate in video conference/meetings. Must be able to move up to 15 pounds at times.