5am-1pm Front Office Assistant – Full Time Position Available In Leon, Florida

5am-1pm Front Office Assistant – Full Time 3.8 3.8 out of 5 stars 1600 Phillips Road, Tallahassee, FL 32308

Description:

With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thrive. We are seeking a Front Office Assistant to join our growing team. This is a full time, benefits-eligible position. The hours for this position are Monday-Friday 5am-1pm.

This position includes:

Excellent health coverage (CHP) with low monthly employee premiums 10.3% 401K/Pension contribution with no match requirements 23 days of paid time off accrued during first year of employment

JOB TITLE

Front Office Assistant – TDI

GENERAL SUMMARY OF DUTIES

Responsible for greeting and checking patients in and out in a warm, friendly manner. Provides efficient and helpful customer service in a fast-paced medical office environment with a commitment to excellence.

ESSENTIAL FUNCTIONS

Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions to patients and informs appropriate department of patient’s arrival. Keeps patients apprised of anticipated wait times and any unexpected delays in service. Maintains a positive and professional tone in all verbal, nonverbal and written communications with patients, physician offices, and colleagues. Uses computer system to generate information necessary for billing and scanning by technologist. Updates patient information, collects co-pays, provides any necessary forms that need to be completed, and obtains signatures as necessary. Maintains clean, orderly waiting area, hallway, and dressing rooms. Answers phones in pleasant manner and deals with patient needs expeditiously. Takes accurate messages and relays necessary messages to staff. Schedules patient appointments as necessary. Assists patients in preparation for study by dressing appropriately and aiding as needed. Maintains a trusting environment by always protecting patient and practice confidentiality. Files patient orders as necessary. Assist in other areas as needed and perform other duties as assigned.

Requirements:

EDUCATION

High school diploma or equivalent.

EXPERIENCE

Minimum of one year work experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Computer experience required.

KNOWLEDGE

Knowledge of reception tasks and clinic policies. Knowledge of how to use office equipment, including phone and computer. Knowledge of customer service concepts and techniques.

SKILLS:

Skill in operating a computer and copy machine. Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.

ABILITIES

Ability to communicate clearly in person and on the phone and establish and maintain cooperative relationships with patients, families, physicians, and staff. Ability to organize and prioritize tasks effectively. Ability to read, understand and follow oral and written instructions and file correctly by alphabetic or numeric systems.

PHYSICAL/MENTAL DEMANDS

Sitting and/or standing for extended periods of time. Occasional stress related to dealing with patient problems and workload. Light lifting (less than 10 pounds). Manual dexterity for using a computer keyboard.

ENVIRONMENTAL/WORKING CONDITIONS

Office setting, well lit and ventilated. Possible exposure to communicable diseases. Contact involves dealing with vulnerable populations (i.e., elderly, ill and injured) in a compassionate and patient manner.

EXPOSURE DETERMINATION TO BLOODBORNE PATHOGENS

Category III:

Classification in which employee has no occupational exposure to bloodborne pathogens. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Radiology Associates of Tallahassee is an EOE and drug and smoke free workplace.