Customer Engagement Coordinator Position Available In Miami-Dade, Florida

Customer Engagement Coordinator 3.7 3.7 out of 5 stars 12991 SW 132nd Ct, Miami, FL 33186 Exciting Opportunity to Join Our Growing Team at Mosquito Joe of Miami! Are you passionate about creating memorable customer experiences and fluent in both English and Spanish? If so, we want YOU to join Mosquito Joe of Miami as our next Customer Service Representative (CSR) ! In this role, you’ll be the friendly voice that customers rely on, ensuring they receive top-notch service and support. Be part of a vibrant and dynamic environment where your contributions matter and make a real impact.

What You’ll Do:

Be the

Voice of Mosquito Joe:

Answer incoming calls and assist customers with questions, scheduling, and resolving concerns with a smile and professionalism.

New Customer Setup:

Transform leads into happy customers by setting up new accounts and entering relevant data accurately into our system.

Sales Support:

Help our sales team succeed by assisting with lead follow-up and managing essential sales-related tasks.

Tech Team Support:

Keep the tech team organized and efficient by updating job statuses, uploading tech notes, and assembling goody bags for new customers.

Administrative Excellence:

Play a key role in keeping things running smoothly by assisting with administrative tasks such as managing technician birthday lists, contacting customers for declined payments, and more. What You Bring to the

Table:

Bilingual Superstar:

Fluent in both English and Spanish, with excellent verbal and written communication skills.

Customer-Centric:

You’re passionate about helping people and ensuring their experience with us is nothing short of fantastic.

Organized & Detail-Oriented:

You’ve got an eye for detail and the organizational skills to manage multiple tasks with precision.

Tech-Savvy:

Comfortable with software applications and quick to learn new tools to assist in managing customer information and accounts.

Team Player:

Thrive in a collaborative environment, always willing to jump in and support your teammates to achieve shared goals. Why You’ll Love Working with

Us:

A Supportive & Fun Team Environment

• We believe in working hard, but we also know how to have fun along the way. Opportunities for Growth
• As Mosquito Joe continues to grow, so do the opportunities for our team members to advance and develop new skills. Competitive Pay & Perks
• We offer competitive compensation and benefits that reward your hard work and dedication. If you’re ready to join a fast-growing company and make a meaningful difference by delivering exceptional customer service, apply today ! Join Mosquito Joe of Miami, where we’re making outside fun again
• one satisfied customer at a time.

Job Type:

Full-time Pay:

$18.00

• $21.

00 per hour

Benefits:

401(k) Paid time off

Shift:

8 hour shift

Experience:

Customer service: 2 years (Required) Ability to

Commute:

Miami, FL 33186 (Required)

Work Location:

In person