Field Operations Support Assistant Position Available In Miami-Dade, Florida

Tallo's Job Summary: The Field Operations Support Assistant position in Miami, FL, is a full-time role with responsibilities including administrative and clerical support at a funeral home or cemetery. Duties involve preparing paperwork, coordinating orders, handling payments, and providing excellent customer service. Requirements include a high school diploma, 1-2 years of office experience, and strong communication skills.

Company:
Service Corporation International
Salary:
JobFull-timeOnsite

Job Description

Field Operations Support Assistant Field Operations Support Assistant
Field Operations Support Assistant
locations
FL – Miami
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
Req.145279
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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES

Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education
High School or equivalent
Experience
1 – 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Postal Code:

33135
Category (Portal Searching): Administration and Clerical

Job Location:

US-FL – Miami

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