Front Desk Clerk Position Available In Miami-Dade, Florida

Front Desk Clerk Wellness Social Attend Corp Homestead, FL 33033 Overview The Front Desk Clerk is the first point of contact for clients, families, and visitors to the mental health clinic. This individual is responsible for creating a welcoming and professional environment, ensuring smooth front office operations, and providing administrative support to clinical and administrative staff.

Key Responsibilities:

Greet clients and visitors warmly and professionally. Answer and direct phone calls, take messages, and respond to inquiries. Schedule, confirm, and manage client appointments using electronic health records (EHR) software. Check-in and check-out clients for appointments. Verify insurance information and assist with billing-related questions. Collect co-pays and process payments accurately. Maintain client confidentiality in accordance with HIPAA regulations. Support clinicians with administrative tasks as needed. Keep the reception area clean, organized, and stocked with necessary materials.

Qualifications:

Proficient in Microsoft Office and basic computer skills. High school diploma or equivalent; associate degree preferred. Prior experience in a healthcare or mental health setting is a plus. Strong communication in English and customer service skills. Join our team as a front desk agent and help us create memorable experiences for our guests!

Job Type:

Full-time Pay:

From $600.00 per week

Schedule:

8 hour shift

Language:

English and Spanish (Required) Ability to

Commute:

Homestead, FL 33033 (Required) Ability to

Relocate:

Homestead, FL 33033: Relocate before starting work (Preferred)

Work Location:

In person