Service Coordinator Position Available In Miami-Dade, Florida

Service Coordinator Contemporary Recruiting Miami, FL 33172 About A leading and innovative, Electrical and Uninterruptible Power Supply company for Data Centers is seeking a Scheduling Coordinator to manage and coordinate the schedule of Field Service Engineers employees. This is an excellent opportunity for someone who enjoys a fast-paced and dynamic role where they will utilize problem solving skills. Schedule, Location and work mode Office based in Miami, FL (33172) Monday Friday 8am-5pm Compensation and Benefits $60-70k/year base salary Paid Time Off 401K Matching Medical, dental and vision insurance Professional development assistance Paid Holidays Short Term/Long Term Disability Life Insurance Growth Opportunities Up to $300/month – non-taxed incentive with after-hours phone service (emergency only) Duties and Responsibilities Maintain all the scheduling of Field Service Engineers, coordinating maintenance visits, installations and emergencies that may arise Manage and monitor customer calls and emails, and work with the operations team to ensure work orders, visits and projects are successfully completed. Ensure orders and projects are received from vendors and dispatched to customers in a timely manner Utilize company software to keep track of employee issues Manage company database, Excel and other programs to keep track of the appointments and logistics Maintain effective and proactive communication with clients Prepare reports, quotes based on Field Engineers information Familiarize with companys electrical and Uninterruptible Power Supply, products and specifications. Qualifications and Skills AS/AA degree Bachelor or Associate degree preferred or 3+ years of experience working in office duties Ability to work in fast paced, high demand environment Excellent customer service skills Proficient with Microsoft Word, Excel, PowerPoint Capacity to work in a dynamic and demanding work atmosphere. Excellent communication skills

Job Type:

Full-time Pay:

$60,000.00 – $70,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off

Schedule:

Monday to

Friday Work Location:

In person