Front Office Medical Assistant Position Available In Orange, Florida

Job Title:

Front Office Medical Assistant Job Description The Front Office Medical Assistant plays a crucial role in enhancing the patient experience and ensuring smooth operations. This position is essential for managing patient flow and providing exceptional customer service. Responsibilities Greet and room patients as they arrive, ensuring a welcoming environment. Assist patients with the intake process, including verifying and copying necessary documents. Collect co-payments, co-insurance, and deductibles, and issue receipts. Manage the cashier box and daily deposits according to company policies. Process walk-in patients and visitors efficiently. Answer phones and schedule appointments. Maintain and manage medical records, ensuring they are up-to-date and accessible. Assist with HEDIS tracking and supplemental data reports. Perform other related duties as assigned. Essential Skills Medical terminology Insurance verification Strong interpersonal skills Ability to create a positive patient experience Detail-oriented with the ability to manage multiple tasks efficiently Proficiency in medical office software and systems Additional Skills & Qualifications Medical Assistant Certification is a plus Experience with electronic health records Appointment scheduling experience Customer service experience Healthcare knowledge Work Environment The work environment is a medical office setting operating from 8 am to 5 pm, Monday through Friday. It is essential to maintain professionalism and efficiency in a dynamic and patient-focused atmosphere.