SERVICE LANE ASSISTANT Position Available In Palm Beach, Florida
Tallo's Job Summary: The Service Lane Assistant position at 601 S Military Trl, West Palm Beach, FL 33415 involves greeting customers, booking service appointments, advising on repairs, managing inquiries, ensuring customer satisfaction, creating work orders, handling paperwork, and liaising with staff. Qualifications include a High School Diploma or equivalent. Physical demands include sitting for long periods and lifting up to 20lbs. This role requires proficiency in computer use.
Job Description
SERVICE LANE ASSISTANT 3.1 3.1
out of 5 stars 601 S Military Trl, West Palm Beach, FL 33415 ESSENTIAL DUTIES include the following. Other duties may be assigned. Greeting and assisting customers. Booking appointments for service repairs. Advising customers on required work and associated costs. Managing customer inquiries and resolving issues. Ensuring high levels of customer satisfaction. Creating and managing work orders. Processing service-related paperwork. Maintaining accurate records of payments and invoices. Handling light bookkeeping duties. Ensuring smooth operation of the service department. Liaising with the service manager and workshop staff. Coordinating with technicians to ensure timely completion of work. Monitoring the progress of repairs and communicating updates to customers.
ADDITIONAL RESPONSIBILITIES
Arrives to work on time. Follows instructions from a supervisor. Interacts effectively with co-workers. Understands and follows work rules and procedures. Accepts constructive criticism.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. High School Diploma or equivalent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to sit for extended periods of time. lift up to 20lbs Use of computers up to 8 hours per day Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Office
