Administrative Assistant Position Available In Pinellas, Florida

Administrative Assistant Harborage Marina 1110 3rd Street South, Saint Petersburg, FL 33701 Customer Service Specialist –

Boat Storage Location:

Downtown St.

Petersburg, FL Job Type:

Full-Time Salary:

Competitive, Based on

Experience Department:

Customer Service About Us:

At Harborage Marina, we specialize in providing top-notch boat storage solutions for our valued customers. We are dedicated to ensuring boats are stored safely and that our clients enjoy a hassle-free experience. We’re looking for a positive, energetic Customer Service Specialist to join our team and provide exceptional support to our boat storage customers. If you’re passionate about customer service and thrive in a fast-paced environment, we’d love for you to join us!

Key Responsibilities:

Handle customer inquiries regarding boat storage options, availability, pricing, and services. Assist customers with booking storage space, providing detailed information about our facilities and services. Manage customer reservations, process contracts, and ensure accurate data entry into our system. Provide guidance to customers on boat care, storage procedures, and access hours. Address customer concerns, resolve issues, and ensure overall customer satisfaction in a professional and friendly manner. Coordinate with the operations team to schedule boat drop-offs, pick-ups, and maintenance requests. Maintain accurate records of customer interactions and services provided. Monitor inventory levels and ensure that storage spaces are organized and accessible. Assist with seasonal openings and closings of storage areas, ensuring all boats are stored securely and properly.

Qualifications:

High school diploma or equivalent required. Minimum 2 -4 years of experience in customer service and basic accounting Previous office management and/or leasing experience Strong communication and interpersonal skills. Enthusiastic and customer-focused, with the ability to manage customer relationships. Knowledge of basic accounting principles and bookkeeping. Proficient in Microsoft Office Suite and basic computer systems. Detail-oriented and able to handle multiple tasks simultaneously. Flexible availability, including weekends and peak seasons.

Benefits:

Competitive salary with performance-based incentives. Health, dental, and vision insurance. 401k. Paid time off (PTO) and holiday pay. Employee discounts on storage services and related offerings. Training and development opportunities within the boating and storage industry. Positive, team-oriented work environment. Discount boat storage. If you have a passion for delivering outstanding customer service and are interested in the boating industry, apply now! Submit your resume and cover letter to dockmastershawn@gmail.com. Harborage Marina is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type:

Full-time Pay:

$20.00 – $23.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Every weekend

Work Location:

In person