Resident Service Coordinator Position Available In Pinellas, Florida
Tallo's Job Summary: The Resident Service Coordinator position at Req Reserve at Lake Pointe in St. Petersburg, Florida, requires a dedicated individual with a resident-focused attitude. Responsibilities include coordinating resident services, property inspections, organizing resident events, and maintaining resident files. The role demands a bachelor's degree or equivalent experience, sales and customer service training, and proficiency in software applications. The position offers a competitive pay of $21.24/hr with benefits such as a 20% rent discount, commissions, and various insurance options.
Job Description
Resident Service Coordinator
Req #666
Reserve at Lake Pointe, St. Petersburg, Florida, United States of America
Job Description
Posted Sunday, March 30, 2025 at 10:00 PM
What You Will Be Doing:
We are seeking a dedicated Resident Service Coordinator with a versatile and resident-focused attitude to join our team! The resident service coordinator is responsible for assisting in the general operation of the property and all related administrative work involved in the coordinating of resident services. They must have a working knowledge of all leasing and management policies, accounting, maintenance and resident retention policies and programs.
Essential Job Duties:
Resident Engagement, Correspondence and Follow Up
Plan and organize resident events
Respond to Resident Feedback within 24 hours through the Resident Feedback system on mprop.net.
Record all resident correspondence in Yardi.
Property Inspection and Curb Appeal
Complete weekly property inspections with specific focus on resident balconies/patios and amenities.
Inspect apartments as needed.
Resident Files and Paperwork
Responsible for resident files which include but not limited to renewals and resident retention programs, resident follow up including letters, requests, concerns, and lease changes.
Performs all activities related to in-house transfers, adding and removing roommates and lease renewals.
Prepare renewal letters for delivery to residents.
Back up to and assist the Property Manager and Assistant Property Manager on the flow of all paperwork and verifications.
Assist with filing and maintain the filing system.
Collaboration with Leadership
Assist the Property Manager and Assistant Property Manager with any requested work to be done on the property.
Provide direct input in setting the agenda for weekly and monthly staff meetings
Compliance:
Adheres to federal and state Fair Housing Laws as well as all company policies.
What We’ll Expect from
You:
Bachelor’s degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Sales and/or Customer Service training
Excellent communication, interpersonal, and problem-solving skills.
Proficiency in software applications, smartphones, and reporting/analysis tools.
Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.
The Benefits of Employment:
Pay $21
- 24/hr
20% Rent Discount
New move in and renewals commissions
$300 Morgan Essentials - paid quarterly
Employee referral payment program (as much as $750)
Education/Tuition Reimbursement Program
Medical, Dental, and Vision benefits
Life/AD&D Insurance
Long and short-term disability
Retirement Plan - 401(k) Plan with company match
Generous paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts available!
Job Details
Job Family
Property Admin
Pay Type
Hourly
