Front Office Assistant Position Available In Polk, Florida
Tallo's Job Summary: The Front Office Assistant position at Medical Home Alliance in Lake Wales, FL involves welcoming patients, managing calls, scheduling appointments, verifying insurance, and supporting the medical office team. Requirements include a high school diploma, EMR experience, bilingual skills, and availability Monday through Friday. IMA Medical Group offers health benefits, retirement plans, and paid time off.
Job Description
Front Office Assistant Medical Home Alliance 684 State Road 60 W, Lake Wales, FL 33853
Description:
We are excited to announce an opening for a Front Office Assistant at our Lake Wales location. As a Front Office Assistant, you will be responsible for providing excellent customer service while welcoming patients to the clinic, answering patient calls, providing referral status, confirming insurance information, and maintaining the doctor’s and ancillary services schedules. This role is perfect for someone empathetic, charismatic, and professional. Front Office Assistants also offer exceptional support to our doctors and other staff by assisting in all aspects of the medical office. Are you a natural leader with a welcoming demeanor and a desire to help others? Read on!
Key Responsibilities:
Manage incoming and outgoing phone calls with a friendly and professional attitude. Schedule appointments for Providers and ancillary services. Maintain the patient lobby clean and organized. Greet patients and check them in or out. Verify medical insurance and collect copayments and balances. Record messages that are complete, meaningful, and logged with the correct spelling. Provide referral status to patients and specialist offices. Manage incoming and outgoing medical records.
Requirements:
High School Diploma (GED) or Equivalent Electronic Medical Records (EMR) Experience – 1 year (EClinicalWorks – Preferred) Required language: English & Spanish. Effective interpersonal relationships and customer service skills Good organizational and time management skills Excellent Verbal and Written communication skills Availability to work Monday through Friday between 8:30 a.m. to 5:30 p.m.
About IMA Medical Group:
IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With more than 20 locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit. That is the peace of mind and convenience that our patients deserve.
What We Offer:
Health, Dental, and Vision Insurance 401(K) Retirement Plan Voluntary Short & Long-Term Disability Employer-Paid Life Insurance Accrued Paid Time Off, Floating Holidays, and Paid Major Holidays Employee Assistance Program (EAP) How to
Apply:
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program. IMA Medical Group maintains a drug-free workplace in accordance with applicable Federal and State laws.
