Front Office Secretary Position Available In Polk, Florida

Front Office Secretary Wraps Works Corp. Lakeland, FL 33811 Company Overview WrapsWorks is a professional vehicle customization and branding company located in Lakeland, Florida. We specialize in commercial wraps, fleet branding, custom signage, and high-end vehicle wraps that elevate brand visibility and deliver impactful results. With a commitment to quality, precision, and fast turnaround, we serve businesses of all sizes—helping them stand out on the road and attract attention through mobile advertising. Our facility combines design, print, and installation under one roof, ensuring a seamless process from concept to execution. At WrapsWorks, we don’t just wrap vehicles — we build brand presence with style, durability, and unmatched service. Summary WrapsWorks is seeking a reliable and detail-oriented Front Office Secretary to manage daily customer interactions and administrative tasks at our Lakeland, FL location. This role requires strong communication skills, comfort with numbers and measurements, and a customer-first attitude. The ideal candidate will support sales processes, scheduling, and front desk operations, playing a key role in delivering a smooth, professional experience for every client. Responsibilities Greet and assist walk-in customers and phone inquiries in a friendly, professional manner Prepare and manage quotes, invoices, and work orders accurately Take basic vehicle measurements and handle simple calculations for pricing Schedule appointments and maintain an organized calendar Coordinate communication between customers and installation team Track sales and support basic reporting tasks Maintain a clean, organized, and professional front desk area Assist with daily administrative and office support tasks as needed Requirements Prior experience in customer service, receptionist, or front office roles Strong organizational skills and attention to detail Comfortable working with numbers, measurements, and basic calculations Basic computer proficiency (email, calendar scheduling, digital forms) Excellent verbal and written communication skills Bilingual (English/Spanish) preferred Professional appearance and positive attitude Ability to multitask and work in a fast-paced environment Dependable and punctual with a strong sense of responsibility We’re hiring — and we’re serious about finding the right fit. Think you’ve got what it takes?

Job Type:

Full-time Pay:

From $14.50 per hour Expected hours: 30 – 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Lakeland, FL 33811 (Required) Ability to

Relocate:

Lakeland, FL 33811: Relocate before starting work (Preferred)

Work Location:

In person