Water Utility Clerk Position Available In Putnam, Florida

Water Utility Clerk Town of Welaka Welaka, FL 32193 TOWN

OF WELAKA IS NOW HIRING FOR WATER UTILITY CLERK POSITION A

water utility clerk is responsible for managing customer accounts, processing bills, and handling inquiries related to water and sewer services. They process payments, maintain records, and may assist with work orders and customer service. The role often involves data entry, record keeping, and providing support to other departments. Key responsibilities of a water utility clerk generally include: •

Billing and Payments:

Preparing and processing utility bills, maintaining accurate records of usage and payments, and handling customer payments. •

Account Management:

Setting up new accounts, updating customer information, and processing changes to service like disconnections and reconnections. •

Customer Service:

Answering customer inquiries, addressing billing questions, and resolving issues related to water and sewer services. •

Record Keeping:

Maintaining accurate records of meter readings, billing data, and other relevant information. •

Clerical Tasks:

Performing data entry, filing, and other administrative duties to support the utility department. •

Work Order Management:

May be involved in creating, processing, and dispatching work orders for maintenance and repairs. •

Reporting:

Assisting in the preparation of monthly, quarterly, or annual reports related to utility usage and billing.

Specific tasks may include:

Processing new customer applications and setting up accounts. Calculating bills based on meter readings and usage data. Preparing and mailing out utility bills. Handling customer payments and reconciling daily cash reports. Responding to customer inquiries via phone, email, or in person. Troubleshooting billing discrepancies and resolving customer complaints. Assisting with meter reading and maintenance tasks as needed. Filling and organizing documents related to utility accounts. Starting pay – see posting Benefits include 80% of the employees’ Health Insurance paid by the Town. Retirement in the Florida League of Cities (401A) Retirement the Town Matches 7.5% of Pay Monthly. Paid time off includes vacation ten working days total of (80 Hours) after six month probation period. Sick time 5 Days (40 Hours) per year. One personal holiday (8 Hours) per year. Please attach resume and fill out application at Welaka-fl.gov The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel in this position. An individual must be able to perform the essential functions of the job with or without reasonable accommodation. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Holidays Monday to Friday Morning shift No weekends

Work Location:

In person