Claims Admin Support Spec Int Position Available In Chatham, Georgia

Job Description

Job Title:

Claims Admin Support Spec Int

Duration:

6 months (possible contract to hire)

Location:

Savannah, GA 31406

Shift Schedule:

8-5

PM, Mon- Friday Position Summary:

Performs routine but varied clerical duties in accordance with standard procedures under direct supervision. Duties and tasks are standardized. Resolves routine questions and problems, and refers more complex issues to higher levels. Top must-have skills /

Candidate Requirements:

MS Office-Word (Beginner level).
Customer Service Face to face when co-worker is not there.
Multitasking.
Adapt Quickly and learn process and programs. Education
High School diploma or GED equivalent.
At least 1 year office experience. What will separate an average candidate vs a great candidate on a resume?
Someone who has face to face customer service. Primary Day to day Responsibilities
Print documents for mailing.
Generate a certified tracking number.
Record the certified tracking number in the appropriate file.
Assist in completing total loss paperwork for in-person customers.

Secondary day-to-day responsibilities:

Perhaps the secondary responsibilities will occur when assisting the fulltime Admin and providing coverage when that admin is on PTO.
Liaison between customer and client’s filer.
Total loss paperwork, titles.
Give checks to customer in payment.
Draft letters would be sent out to the customer’s residence.
Send Fed Ex and intake.
Scan total loss paperwork into files. Will the contractor be working independently, or will they be collaborating with team members and/or a manager to complete tasks?
This contractor will have someone to work with and who will train them well.

How will performance be measured:

Loose metric base, at this time, but efficiency and how they interact with staff and others in the office will be important. Why a candidate would be interested in this position over one with another organization:
Client’s culture and environment.

Interview Process:

1 round of video interview. Essential duties & responsibilities:
Interacts by phone and mail with multiple internal and external contacts such as customers, vendors, medical providers, attorneys (plaintiff and defendant), law enforcement agencies, etc.
Screens and directs telephone calls.
Maintains and updates office supplies.
Operates and maintains office equipment such as fax, printing and copying machines.
Coordinates office shredding with vendor.
Conducts document maintenance – creates, retrieves and delivers files, and copies documents.
May compose routine correspondence.
Receives and directs visitors; and may resolve routine inquiries.
Opens sorts and distributes mail (including USPS, FedEx and other delivery companies).
Other various support duties (may set up meetings, may coordinate record retention, etc).
May be asked to other duties as needed not represented on this list including additional searches, researching, and reporting as requested by leadership.
Occasional travel.

Knowledge, Skills/Abilities:

Working knowledge of office equipment.
Customer service and follow up skills.

Physical Requirements/Working Conditions:

Typical office environment requiring the use of typical office equipment (e.g., computers, phones, etc.). Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulation, and neck bending and turning; near vision is necessary for computer monitor use. If working in an Emerging Workspace, or similar working arrangement, lifting of laptop equipment, files and/or personal belongings weighing 10 lbs. or less is required.
May require long periods of sitting
May require prolonged repetitive use of the upper extremities
May require lifting < than 50 lbs. Applicant Notices & Disclaimers
For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $20.66/hr.