Lead Front Desk Position Available In DeKalb, Georgia

Lead Front Desk 2.9 2.9 out of 5 stars 1458 Church Street, Decatur, GA 30030 Our growing team is looking for an upbeat and friendly full-time Lead Front Office who has a passion for helping others! A Smile 4U is privately owned with locations in East Point, Hiram, Cartersville, Dalton and Decatur. Utilizing the highest quality, state-of-the-art equipment and scheduling technology, we offer multiple specialties under one roof including general dentistry, sedation dentistry, and oral surgery. Additionally, we provide services to both pediatric and adult populations and are dedicated to providing a positive and memorable patient experience for all ages. We are looking for an individual for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues. The Lead Front Office will be responsible but not limited to, the following: Welcoming and greetings patients Check-In patients Collect monies/co-pays due prior to services Update patient chart, as required Check-Out patients Confirm treatment plans Make follow-up appointments Answer and respond to telephone calls with professionalism Complete daily overview of upcoming patient appointments Call and confirm all scheduled patient appointments Assist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times Maintain service logs and clinic logs on a daily basis Assist with insurance verification, as needed Assist front office supply inventory needs

Benefits:

Medical/Dental/Vison PTO and Paid Holidays Opportunities for growth Family oriented with weekends off

Qualifications:

Technical diploma Experience in a medical or dental office setting preferred Strong interpersonal skills and communication Customer-service oriented Reliable and collaborative team-member