Service Coordinator Position Available In Fulton, Georgia

Service Coordinator ESP Services – 4.0

Atlanta, GA Job Details Full-time Estimated:

$39.9K – $47.2K a year 18 hours ago Qualifications Customer service Mid-level High school diploma or GED 2 years Communication skills Full Job Description

SERVICE COORDINATOR

Job Summary:

Coordinates all Service activities as directed by the supervisor. Coordinates all purchases and shipments. Focuses on of the following areas: Field service coordination, workshop repair, and asset management and performance reporting. This position typically works under general supervision and direction.

Essential Job Duties and Responsibilities:

Coordinates service activities with internal and external groups and other business units Coordinates with customers to determine replacement parts and modules required Creates packing slips and material requisitions for deliveries Maintains data integrity within the inventory systems for materials Supports help desk functions Coordinates and tracks all purchases with Finance department Determines requirements for the purchase of spares, modules and assembles Prepares ERA, Sales Order and Purchase Requisitions and maintain on line systems Purchase supplies and equipment required by department Coordinates and assists workshop technicians to obtain material required for repairs Assists in determining long lead-time material items to be ordered Analyses current inventories to determine the attrition to determine what is required to be ordered Provides supervisor with status update on open calls and issues to be resolved where materials are involved Control and tracks service vehicles, as well as customer and company assets Coordinates all shipments to/from project operators, vendors and 3rd Party Repair facilities Acts as liaison to other departments gathering information required to produce performance reports Assists with providing monthly reports about asset management; performance reports from system operations; overall performance reports (internal and external)

Minimum Job Requirements:

High School graduation, GED plus a minimum of two years of related experience. Experience in Customer Service or a Business environment is desirable with focus in Field Service, Customer Service and/or Inventory Control is desirable. In this position you must be able to build close working relationships with customers. You must possess good interpersonal skills, excellent written and verbal communication skills and the ability to analyze and solve problems. Additionally you must be able to maintain a professional manner with internal and external customers while under high-pressure situations. Candidates should possess the ability to adapt to a fast changing environment.

Work Schedule:

M-F 7am-4pm The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.