Office Coordinator/Administrative Assistant Position Available In Jackson, Georgia

Office Coordinator/Administrative Assistant Earthly Angels Home Care Services Hoschton, GA Job Details Part-time | Full-time $15 – $17 an hour 4 hours ago Benefits Flexible schedule Qualifications Microsoft PowerPoint Microsoft Word Written communication Microsoft Excel Interpersonal skills Phone communication Social media management Microsoft Office Administrative experience High school diploma or GED Database management Data entry Organizational skills Administrative experience (3-5 years) Communication skills Marketing Entry level Full Job Description Overview We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in supporting daily operations and ensuring a smooth workflow within the office. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently. As an Administrative Assistant, you will be the first point of contact for clients and visitors, providing exceptional customer support while maintaining a professional front desk environment.

Duties Communication & Coordination:

Answer and manage inbound/outbound phone calls and emails professionally and efficiently Utilize voice calls, emails, and other communication tools to respond to client needs Attend and document internal and external meetings as needed Communicate and coordinate with Case Managers, clients, caregivers, and other stakeholders Schedule and send timely emails and follow-ups to

Case Managers, Clients and Caregivers Client & Employee Management:

Schedule services for new and existing clients and assist with client intake process Assist with admitting and onboarding new clients and caregivers Maintain accurate and current client and caregiver files, databases, and records Verify employee credentials and ensure they are up-to-date Support client benefit verifications and obtain prior authorizations as required

Administrative & Office Support:

Draft professional correspondences, meeting minutes, and formal documents Perform general administrative tasks such as filing, photocopying, data entry, and mail distribution Maintain organized and accurate filing systems—both electronic and physical Monitor office supply levels and place orders as needed Provide support for billing and payroll processes as needed Support switchboard or front desk operations when applicable Greet and assist visitors and clients in a professional manner

Project & Quality Management:

Assist with quality improvement initiatives and record reviews Participate in special projects and other duties as assigned by the Home Care Program Manager or Administrator Resolve office-related issues and respond to internal/external requests Support marketing efforts and direct client engagement Ensure accurate and timely data entry for internal systems

Social Media & Community Engagement:

Assist in managing the company’s social media accounts (e.g., Facebook, Instagram, LinkedIn) Draft and schedule posts to highlight agency updates, services, community events, and educational content Respond to messages, comments, and inquiries on social platforms in a timely and professional manner Monitor engagement metrics and help brainstorm creative ideas to grow the agency’s online presence Collaborate with the team to promote recruitment, client testimonials, health tips, and company initiatives Help ensure brand consistency in all digital communications

Skills Excellent Communication:

Strong verbal and written communication skills for interacting with clients, staff, and external partners

Organizational Abilities:

Exceptional time management, task prioritization, and attention to detail

Customer Service:

Professional and courteous approach in handling phone calls, emails, and in-person interactions

Multitasking:

Ability to manage multiple responsibilities simultaneously in a fast-paced environment

Technical Proficiency:

Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace, and data entry systems

Database Management:

Experience with maintaining accurate employee/client records and using scheduling or HR software

Problem-Solving:

Ability to identify issues and implement practical solutions efficiently

Social Media Management:

Familiar with platforms like Facebook, Instagram, and LinkedIn; capable of drafting engaging posts and responding to online inquiries

Confidentiality:

Maintains discretion when handling sensitive client and employee information

Team Collaboration:

Works well with others and contributes to a positive and productive work environment

Adaptability:

Quick learner who can adjust to new tasks, tools, or processes as needed

Marketing Support:

Basic understanding of outreach and promotional strategies

Filing & Recordkeeping:

Accurate physical and digital document handling and organization

Billing & Payroll Support:

Familiarity with administrative support for billing, payroll, and insurance verification tasks If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative skills, we encourage you to apply for this exciting opportunity.

Job Types:

Full-time, Part-time Pay:

$15.00 – $17.00 per hour

Benefits:

Flexible schedule

Schedule:

8 hour shift Day shift Every weekend

Work Location:

In person