Director of First Impressions Position Available In Whitfield, Georgia

Director of First Impressions Keller Williams Realty

• Downtown Chattanooga Dalton, GA 30720 Who are we?

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry’s best real estate agents. KW Greater Dalton features real estate training room, office space, and friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Greater Dalton is a hot spot for agents looking to rapidly build and grow their real estate careers. Who are we looking for? The Call Coordinator must understand that to run effectively and efficiently, a Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center. The Call Coordinator will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. The Call Coordinator will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the agent associates will seek them because the associate likes the individual and are swayed by enthusiasm. The Call Coordinator acts as the Director of First Impressions for the Market Center. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones. The Call Coordinator will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Market Center. What will you do? These are the standards a well-above-average performer will maintain or exceed: Answer phone properly with warmth and friendliness Greet everyone with a smile—be positive and cheerful Assist management team Help to share Market Center value story.

Essential duties and responsibilities:

Answer the phone correctly Properly route phone calls Greet everyone in a positive manner Assist management team Receive and sort mail and deliveries Track lock boxes Maintain appearance of reception area Communications/Interactions Sales Associates

• daily MCA
• daily Team Leader
• daily Management responsibilities

None Knowledge/Skills:

Bilingual in English and Spanish Positive attitude Great verbal and communication skills Neat, clean, professional appearance High school graduate Phone skills and experience People skills and experience Computer skills

Compensation:

Base salary of $36,000 annually Other provisions: You will have the opportunity of earning a $400 monthly Bonus based upon completion of an “Agent Touch List” which includes calling, texting, and communicating with KWDT associates. $125 per month health insurance allowance if insurance is currently in place You will receive reviews at 30, 60, and 90 days, and then semi-annual reviews with your leadership team.

Job Type:

Full-time Pay:

From $36,000.00 per year

Benefits:

Professional development assistance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Dalton, GA 30720 (Required) Ability to

Relocate:

Dalton, GA 30720: Relocate before starting work (Required)

Work Location:

In person