Remote Front Office Support Position Available In East Feliciana, Louisiana
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Job Description
Remote Front Office Support 3.3 3.3 out of 5 stars Ethel, LA 70730 • Remote Woodlake Addiction Recovery Center is seeking a reliable and detail-oriented Remote Front Office Support team member to help manage day-to-day administrative and client-facing communication tasks. This position serves as the virtual first point of contact for patients and their families and ensures seamless coordination with internal staff.
Responsibilities:
Answer incoming calls, route messages, and respond to general inquiries Monitor shared email inboxes and respond or escalate messages as appropriate Greet virtual visitors via phone or video platform and support check-in processes Manage incoming faxes, voicemails, and appointment confirmations Coordinate with clinicians and support staff for scheduling and follow-ups Maintain logs, directories, and digital records Provide administrative support for front office operations and staff coordination
Qualifications:
High school diploma or equivalent 0-2 years of administrative or front desk experience, healthcare preferred Strong communication and interpersonal skills Comfortable handling a multi-line phone system and basic office software Ability to work independently in a fast-paced remote environment Familiarity with HIPAA or medical privacy guidelines a plus Reliable internet connection and secure remote workstation
What We Offer:
Fully remote position with flexible shifts Paid training and ongoing support Competitive compensation 401(k) plan with matching contributions Paid holidays and sick time Career growth opportunities in office administration or patient services Employee wellness initiatives and support programs
