Housing Services Administrative Assistant Position Available In St. Tammany, Louisiana

Housing Services Administrative Assistant 3.3 3.3 out of 5 stars 823 Carroll Street, Mandeville, LA 70448 JOB SUMMARY This position is responsible for providing quality clerical support, database management, receptionist duties and performing related tasks, when assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides clerical support to Director and HUD staff, including preparation of correspondence, faxing, filing, collating materials. Establish and maintain filing system. Perform database entry; generate reports. QuickBooks entry/reports Create needed materials (i.e., forms, informational packets) Professionally administer all incoming calls Answer the telephone and direct the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable. Greet and direct visitors to the company in a professional, friendly, hospitable manner. Take and retrieve messages for various personnel. Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Enter documents in filebound. Enter documents in electronic health records of participants. Perform other duties as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES

(Non-essential) Adhere to the designated dress code as stipulated for the specific role. Assist with the transportation, stocking and shelving of office supplies and equipment.

SUPERVISORY DUTIES

None

KEY CONTACTS

None

KNOWLEDGE, SKILLS AND ABILITIES

This position requires knowledge, skills and abilities equivalent to: High School Diploma or GED- any combination of education and experience that demonstrates the knowledge and ability to perform the work. 1+ year of customer service experience 1+ year of administrative and clerical experience Knowledge of computers and relevant software applications, knowledge of customer service principles and practices, keyboard skills Using a personal computer Microsoft Word, Excel, Access software QuickBooks Handling multiple tasks simultaneously Excellent oral and written communications skills, including use of professional grammar. Ability to maintain total confidentiality. Problem-solving, displaying initiative.

Time Management:

the ability to organize and manage multiple priorities. Strong customer orientation Database systems and be able to input and retrieve data. Exceptional interpersonal communication skills Ability to work independently on assigned tasks as well as to accept direction on given assignments.

Must have:

Must be at least 21 years of age or older at the time the offer of employment is made. Must be able to pass all required compliance checks and criminal history investigation, including offenses as described in R.S. 40:1300.53, pursuant to the statutory revision authority of the Louisiana State Law Institute. Current driver’s license issued by state of residence. Current Vehicle Inspection decal Current vehicle insurance Current vehicle registration in state of residence Satisfactory Motor Vehicle Report

PHYSICAL REQUIREMENTS

Work is performed in an office environment while seated at a desk. Dexterity is used while performing work with a personal computer keyboard, calculator, and other office equipment. Occasionally the employee will be asked to lift objects less than 40 pounds for special events.