Administrative Assistant Position Available In Hampden, Massachusetts

Administrative Assistant Mental Health Association – Western MA Chicopee, MA 01020 The Administrative Assistant for Professional Development supports the Professional Development department in creating effective learning experiences for employees at MHA. This role requires strong organizational skills and a commitment to enhancing systems within a collaborative team environment. The position emphasizes efficiency and exceptional customer service. Key Responsibilities Schedule training sessions for employees. Enter data into Excel or Relias (training provided). Maintain employee compliance records. Create and manage forms and worksheets. Coordinate with vendors for deliveries, purchases, and maintenance. Organize training files in both physical and electronic formats. Take meeting minutes during relevant discussions. Schedule meetings and appointments with various departments, vendors, and stakeholders. Send reminder calls/texts to team members regarding appointments, training, and meetings. Act as a liaison between departments and other administrative professionals. Assist in managing schedules, open positions, and onboarding processes. Perform administrative tasks such as copying, compiling reports, and scanning records. Requirements Ability to work efficiently within a diverse team. Strong organizational skills with the capacity to manage multiple priorities. Proficient notetaking and adherence to established processes and procedures. Familiarity with confidentiality protocols and a commitment to upholding them. Respectful and professional interaction with team members, vendors, and contacts. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and OneNote; knowledge of Access is a plus. Willingness to learn new software, including Complete Payroll, EHANA (electronic health record), and RELIAS (online training portal). Competence in basic administrative tasks such as phone communication, scanning, emailing, and meeting coordination. Basic math skills to assist with financial transaction auditing. Ability to create forms, newsletters, reports, spreadsheets, and other organizational tools. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability