Business Administrator/Tenant Coordinator Position Available In Suffolk, Massachusetts

Business Administrator/Tenant Coordinator

UG2 LLC – 2.8

Boston, MA Job Details $75,000 a year 1 day ago Qualifications Microsoft PowerPoint Microsoft Word Microsoft Excel Customer service Microsoft Office Organizational skills 1 year Communication skills Entry level Full Job Description The Business Administrator is responsible for supporting tenant-related administrative operations to ensure smooth day-to-day functionality. This role focuses on rent collection, tenant service request triage, lease and compliance reporting, and assistance with coordinating special events. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities efficiently and professionally.

Key Responsibilities:

Tenant Relations & Coordination:

Serve as the primary point of contact for tenants regarding administrative matters. Coordinate and manage rent collection processes, ensuring accurate records and timely payments. Triage tenant service requests, prioritize issues based on urgency, and dispatch appropriate personnel or vendors. Maintain service request logs and assist in tracking resolution timelines.

Reporting & Documentation:

Assist in generating monthly reporting for lease compliance, rent payments, and tenant service metrics. Prepare and maintain accurate documentation, memos, and internal communications related to tenant activities and lease terms. Support in compiling reports for internal stakeholders and property management teams.

Vendor and Lease Administration:

Assist with onboarding new vendors related to tenant services and building operations. Help monitor and document vendor performance and ensure adherence to service-level agreements.

Event Coordination:

Assist with the coordination and logistics of special tenant events, including setup, communication, and scheduling. Liaise with vendors, internal teams, and tenants to ensure successful event execution.

General Administrative Support:

Provide day-to-day administrative support to the property or asset management team. Support internal operations such as billing coordination, invoice tracking, and compliance documentation. Perform other administrative duties as needed.

Qualifications:

Minimum of one (1) year of customer service or tenant services experience. Strong written and verbal communication skills. High proficiency in Microsoft Office (Excel, Word, PowerPoint). Ability to manage multiple tasks, prioritize effectively, and meet deadlines under pressure. Excellent organizational skills and attention to detail. Professional demeanor with a strong sense of accountability and initiative. About Us UG2 is committed to delivering the highest standard of facility services and solutions in the commercial, corporate, education, retail, public venue, healthcare, life science and industrial markets. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, and Sunnyvale.

Shift:

1st

Compensation:

75,000