Patient Service Specialist – MHBH Outpatient Bruns Position Available In Cumberland, Maine

Patient Service Specialist – MHBH Outpatient Bruns at MaineHealth in Brunswick, Maine, United States Job Description Description Clerical/Administrative Support
Req #: 36260 For a limited time MaineHealth is offering up to $3,000 Sign on bonus for all eligible
Patient Service Specialists!
Eligible candidates are hired (offer accepted) into a Full or Part time PSS positions.
Bonus amount prorated for Part time hires, per diem hires are ineligible.
Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment. This is a full-time, 40 hour per week position.
After 90 days, this position has one day of Remote/WFH each week.
Behavioral Health Care | MaineHealth Mid Coast Hospital is searching for a Patient Service Specialist (PSS)! The PSS will serve as the first point of contact for all new patient request. This role is responsible for answering incoming calls, responding to patient inquiries, and calling patients back as needed. The PSS will assist with scheduling initial appointments and manage new patient paperwork, ensuring all forms are accurately completed and processed. Additional responsibilities include data entry, maintaining and updating patient records, and retrieving necessary documentation to support smooth patient onboarding. The ideal candidate will have excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced medical environment. Required Minimum Knowledge, Skills, and Abilities (KSAs)

Education:

High school diploma or GED preferred.

License/Certifications:

N/A

Experience:

Six months of medical office experience required.

Additional Skills/Requirements Required:

N/A

Additional Skills/Requirements Preferred:

Proficient computer skills. Additional Information With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it. We offer benefits that support an individual’s needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today. If you have questions about this role, please contact sarah.polk@mainehealth.org MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.