Records Coordinator Position Available In Penobscot, Maine

Records Coordinator 
Location Bangor, ME Job Type Full-Time Job Number 00697 Department Registar’s Dept (3121) Division Staff Opening Date 06/20/2025 Closing Date Continuous Academic Year No

DESCRIPTION

BENEFITS
Description The overall purpose of this position is to oversee the direct customer service
aspects of the Registrar’s Office with respect to students, alumni, faculty/staff, and
others. This position is responsible for maintaining student electronic files; processing
changes to student’s academic record (ie. school withdrawals, leave of absences,
grades, course withdrawals, and directed/independent studies); processing paperwork
and updating computer records associated with reentry students; resolving class roster
discrepancies. Examples of Duties ?Oversee and provide customer service by phone, e-mail, and in person, in a
professional and courteous manner.
? Supervise, oversee, and train work-study students
? Provide degree/enrollment verifications on an as needed basis.
? Update the National Student Clearinghouse with student enrollment data.
? Process, track, and update computer records associated with reentry students.
? Prepare and maintain CEU records.
? Track and release all final grades and associated forms.
? Process and track all change of grades, removal of incompletes, course
withdrawals, school withdrawals, and leave of absences.
? Process, track, and verify proper approvals of directed and independent studies.
? Update and distribute weekly withdrawal report.
? Maintain current student records, verify the receipt of new student files, retrieve
records from third party storage facility, and maintain file inventory list.
? Convert paper and microfiche records to electronic format.
? Collect, investigate, and resolve, all class roster discrepancies.
? Maintain office supplies and office equipment.
? Provide backup support to Transfer Credit Coordinator.
? Other duties may be assigned.

Typical Qualifications Education:

Associate’s Degree

Experience:

2 years of experience in Office Management/Customer Service, experience
in higher education environment preferred. Knowledge, Skills and/or

Abilities:

Must be proficient in the use of Microsoft Office
products, detailed orientated, organized, multi-tasker, and have excellent communication
and customer service skills. #NT Employer
Husson University
Address
1 College Circle Bangor, Maine, 04401