Administrative Assistant Position Available In Boone, Missouri

Administrative Assistant Boone County Regional Sewer District Columbia, MO 65201 Boone County Regional Sewer District Administrative Assistant Boone County Regional Sewer District has one current openings for the position of Administrative Assistant. The primary responsibility of the Administrative Assistant is to provide administrative support for management and operations of the sewer district. The position is the initial point of contact for District customers and clients. Responsibilities include customer service, clerical and administrative duties, and data management. As defined under the Americans with Disabilities Act, “Essential Functions” may include any of the subsequent tasks, knowledge, skills and/or other characteristics. The lists of job functions, knowledge and skills herein are not a comprehensive list, but intended to provide a representative summary of the major responsibilities and functions required of the position. Incumbents may be required to perform all or a part of the tasks listed, and may also be required to perform additional, position-specific tasks.

ESSENTIAL FUNCTIONS

Answers phones and greets customers and clients. Manages service call requests and other customer inquiries, including billing inquiries. Maintains accurate paper and electronic file systems, including scanning documents. Performs billing support duties including customer account reviews, updates, and generation of reports. Assists with accounts payable duties. Assists with incoming and outgoing mail, places orders and tracks supplies. Performs administrative support duties for area managers. Participates in and may be required to provide training and cross training as required. Performs other duties as assigned.

REQUIRED SKILLS/ABILITIES

Excellent customer service; effective oral and written communication skills. Good to advanced skills with computers, office equipment and standard software such as Microsoft Office Suite. Good organizational skills; ability to prioritize duties to meet established schedules. Good understanding of customary clerical functions such as recordkeeping procedures and filing systems. Detail oriented; ability to process data entry efficiently and accurately. Ability to work under general supervision, use good judgement and make decisions responsibly. Ability to work independently or as part of a team; willingness to learn and collaborate. Ability to learn and efficiently use in-house software for billing and service calls. Ability to learn District policies, regulations, and procedures, and to communicate that information to customers effectively and courteously.

EDUCATION/CERTIFICATION/OTHER ELIBIBILTY REQUIREMENTS

Experience with Excel and Microsoft office applications preferred. Experience working in utility industry preferred. Minimum 3 years of experience with customer service required. A State of Missouri driver’s license may be required. Background Check and Drug and Alcohol Test may be required

WORK ENVIRONMENT

The Majority of work is performed in a professional office setting. Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 25 pounds at a time and transport distances up to 50 feet. Must possess vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. BCRSD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change as the needs of the District and the requirements of the job may change. Please apply through Indeed. If you have questions, please contact Human Resources at 573-443-2774.

Job Type:

Full-time Pay:

$18.96 – $28.44 per hour Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Excel:

2 years (Required)

Microsoft Office:

2 years (Required)

Customer Service:

3 years (Required) Public utility: 2 years (Required) Ability to

Relocate:

Columbia, MO 65201: Relocate before starting work (Required)

Work Location:

In person