Office Clerk General II Position Available In Alamance, North Carolina

Job Title:

Office Clerk General II Job Description The main function of an Office Clerk General II is to manage administrative tasks including sorting checks, keeping payroll records, taking inventory, and distributing mail. This role serves as an information and communication distributor for the office. Responsibilities Communicate with customers, employees, and other individuals to answer questions, disseminate information, and address complaints. Answer telephones, direct calls, and take messages. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Compute, record, and proofread data and other information such as records or reports. Maintain and update filing, inventory, mailing, and database systems. Distribute mail within the office. Handle VOEs and emails from the Legal department. Upload documents to the ADP Wage Garnishment portal. Respond to HR tickets. Perform other duties as assigned by Team Lead or Director. Essential Skills Strong verbal and written communication skills. Excellent multi-tasking and customer service skills. Good interpersonal skills. Ability to work independently and manage time efficiently. Proficiency in keeping information organized and confidential. Experience with computer applications such as Microsoft Word, Excel, and PowerPoint. Additional Skills & Qualifications High school diploma or GED required. 2-4 years of administrative or customer service-related experience. Experience with payroll and wage garnishment. Experience with Workday and ADP SmartCompliance preferred. Work Environment The position will be in the Payroll Department. The work environment includes handling emails from Legal, uploading documents to the ADP Wage Garnishment portal, and responding to HR tickets. The office setting requires proficiency with technologies such as Microsoft Word, Excel, and PowerPoint. Business casual attire is expected.