OFFICE ASSISTANT – POLICE DEPARTMENT Position Available In Brunswick, North Carolina

OFFICE ASSISTANT – POLICE DEPARTMENT

Town of Oak Island – 3.8 Oak Island, NC Job Details Full-time $18.68 – $22.00 an hour 1 day ago Qualifications Microsoft Excel Customer service Filing Microsoft Office Administrative experience High school diploma or GED Typing Grammar Experience Entry level

Full Job Description Type:

Full Time Salary/Pay Rate:

$18.68-$22.00 PER

HOUR DOE

Posted Date:

04/25/2025 3:42 PM Deadline to

Apply:

05/05/2025 4:00 PM General Statement of Duties Performs a variety of responsible public contact and administrative support duties for the Police department. Distinguishing Features of the Class An employee in this class performs a variety of public contact and administrative support duties. Work includes serving as telephone operator, receptionist, word processing, data entry, filing, relaying information, and records maintenance work. The employee is expected to have a general understanding of the organization and its services to respond to inquiries and perform the daily functions; non‑routine questions or situations are referred to others. Specific oral and/or written instructions are available to apply to most work situations. Work is performed under regular supervision and is evaluated through observation; conferences; the quality, timeliness, and effectiveness of work completed; and public feedback. Duties and Responsibilities Essential Duties and Tasks Serves as receptionist for the Police department, including serving the customers and citizens who visit the office; answers phone calls and takes messages, forwards calls to appropriate personnel and assists staff with visitors. Answers requests for information from customers or the general public who use the organization’s services; identifies procedures that address needs or refers customer to proper staff member; follows-up with customers or other processes to ensure proper disposition; assists the public with a wide variety of services. Compiles information using standardized forms, electronic records, returned mail items, procedures, or specific instructions. Types letters, reports, lists of employees, and other materials; proofreads materials for typographical or spelling errors. Assists patrol officers with administrative functions as requested. Conduct Division of Criminal Investigation (DCI) background checks as requested. Provides fingerprinting for the public and applicants as needed. Completes mobility device inspections to ensure that the device meets Town requirements. Enters Beach Services citations into the records management system, uploading photographs, as necessary. Places materials and records in alphabetical or numerical order for proper filing into the appropriate record keeping system. Makes copies of various documents; prepares notebooks, binders, and performs other document production services; faxes sensitive information; maintains copy machine. Prepares and mails various notices, form letters, labels, envelopes, and other work as requested by the department. Additional Job Duties Backs up other administrative support or departmental personnel as needed. Performs related duties as required. Recruitment and Selection Guidelines Knowledge, Skills, and Abilities Working knowledge of the Town’s policies, operations, and services. Working knowledge of office practices and procedures. Working knowledge of grammar, spelling, and vocabulary. Proficient in both Microsoft Office and Excel. Skilled in the operation of multi-line telephone systems. Skilled in customer service, including problem-solving and conflict resolution. Ability to communicate effectively in person and by telephone. Ability to follow oral and written instructions and procedures. Ability to type and/or enter data with accuracy at the speed required by the program or position utilizing the services of this role. Ability to proofread all prepared work. Ability to learn and apply filing and coding systems and to arrange and place records, reports, and files into a proper sequence. Ability to compile information from data processed or records kept. Ability to establish and maintain effective working relationships with the general public and other employees. Ability to operate a variety of standard office equipment with appropriate skill and speed. Physical Requirements Must be able to physically perform the basic life operational functions of standing, walking, handling, talking, hearing, and repetitive motions. Must be able to perform sedentary work exerting up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Must possess the visual acuity to prepare figures and data, operate a computer, proof work, and do extensive reading. Desirable Education and Experience Graduation from high school and administrative support experience involving public contact and document production; or an equivalent combination of training and experience. How to

Apply:

Please submit a completed employment application, which can be found on the Town’s website, www.oakislandnc.gov on the Job Opportunity page and return to Human Resources (listed below). The Town of Oak Island is an Equal Opportunity Employer and provides a generous benefits package to employees. Where to

Apply:

Town of Oak Island Attn:

Human Resources 4601 E. Oak Island Drive Oak Island, NC 28465

Phone:

(910)201-8014

Email: