Front Office Clerk/Receptionist Position Available In Catawba, North Carolina
Tallo's Job Summary: Front Office Clerk/Receptionist position at Catawba Pediatric Associates, PA in Hickory, NC. Seeking an individual with a strong work ethic, excellent customer service skills, and the ability to handle patient information confidentially. Full-time role with a pay range of $14.00 - $16.00 per hour, inclusive of benefits. Responsibilities include patient registration, appointment scheduling, and insurance verification. Bilingual in Spanish or Hmong a plus.
Job Description
Front Office Clerk/Receptionist Catawba Pediatric Associates, PA 240 18th Street SE Circle, Hickory, NC 28602 Busy Pediatric Office awaiting the right person to join our team. We are currently looking for someone with the following:
- Truly enjoys interacting with people
- Strong work ethic and takes ownership of work
- Has excellent phone rapport and aptitude for customer service
- Knows the definition of empathy and utilizes that skill when appropriate
- Demonstrates integrity, honesty, teamwork, and genuine approach to serving others
- Poised, positive, outgoing, cheerful professional demeanor
- Smiles when greeting patients
- Professional appearance
- Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians
- Bi-lingual in Spanish or Hmong a plus
Job Responsibilities:
- Must handle all patient information in a confidential manner
- Greets and registers patients in a timely, pleasant and helpful manner
- Check-in and Check-out, to include verification of demographic and insurance information, updating Electronic Medical Records
- Schedules, coordinates, and reschedules patient appointments
- Collection of co-pays and balances
- Answers telephone, screens calls, takes messages in a professional manner
- Enter patient on the patient portal
- Scan documents and index into Electronic Medical Record system
- Other duties as assigned Required Skills and Qualifications
- Full time with rotating weekend schedule
- High School Graduate or GED equivalent, Associates degree or Certified Medical Assistant preferred
- 2-4 years’ experience as a front desk receptionist in a medical office
- Ability to interact tactfully and effectively with patients, parents/family members, staff members, and Physicians
- Excellent Customer service and communication skills
- Ability to prioritize and manage multiple tasks at a time
- Basic computer experience, Excellent written, verbal and organizational skills
- Allscripts and Phreesia experience a plus
Job Type:
Full-time Pay:
$14.00 – $16.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
Monday to Friday Rotating weekends
Work Location:
In person
