Front Desk Administrative Assistant Position Available In Gaston, North Carolina

Front Desk Administrative Assistant Custom Physical Therapy and Fitness – 3.0 Belmont, NC Job Details Full-time $16 – $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Multitasking EHR systems Medical office experience HIPAA Patient service Medical scheduling Administrative experience Organizational skills EMR systems Patient interaction Phone etiquette Medical terminology Communication skills Entry level Full Job Description Job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our physical therapy office team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks efficiently. This role requires a blend of excellent communication skills, attention to detail, and a solid understanding of insurance terminology and medical scheduling. Duties Checks in patients, collects payments, verifies and/or updates insurance. Obtains proper insurance documentation and demographic information. Processes new patient paperwork and/or updated paperwork. Manage incoming calls, schedule appointments, and handle patient inquiries with professionalism. Maintain patient records accurately in compliance with HIPAA regulations. Verify patients insurance before their scheduled appointment Explains insurance authorization to patients as necessary. Assist with clerical duties such as filing, data entry, and maintaining office supplies. Promotes a positive work environment through effective teamwork. Other duties as assigned by changing needs, patient flow, or physician request. Skills Strong administrative skills with proficiency in computer systems and software applications. Familiarity with medical office operations, including medical scheduling and coding practices. Knowledge of insurance to effectively communicate with patients about their appointments. Excellent patient service skills, demonstrating empathy and professionalism in all interactions. Ability to work independently while being a team player in a fast-paced environment. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Join our dedicated team where your contributions will make a significant impact on our patients’ experiences!

Job Type:

Full-time Pay:

$15.00 – $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Medical Specialty:

Orthopedics Sports Medicine Schedule:

Monday to

Friday Work Location:

In person

Job Type:

Full-time Pay:

$16.00 – $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

Monday to

Friday Work Location:

In person