Front Office Assistant Position Available In Guilford, North Carolina

Front Office Assistant Miracle-Ear – 3.1 High Point, NC Job Details Full-time Up to $15 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Microsoft Word Customer service Word processing High school diploma or GED Database management Patient care Organizational skills Prospecting Computer skills Communication skills Entry level Full Job Description We are now hiring a Front Office Assistant to cover our High Point, NC Miracle-Ear location. You will be responsible for providing an exceptional experience to our customers both over the phone and face to face, scheduling appointments electronically and daily office duties. Candidates must possess the following Excellent computer, phone, and office equipment skills Excellent communication skills Excellent organizational skills Excellent customer service skills The ability to accept and drive change The ability to multi-task in a fast-paced environment. This position is full-time.

Front Desk Receptionist:

Performance-based incentives

Bonus Pay Paid Holidays Paid Vacation Days Health Insurance Front Desk Receptionist:

Greet each patient and potential patient in a positive, engaging, and professional manner. Recognize opportunities and ask appropriate needs-based questions to provide extraordinary customer service to create patient loyalty. Schedule and confirm appointments while coordinating with the Specialist’s schedule according to guidelines. Ensure the smooth and efficient flow of patient care using customer service skills and must be adept at word processing and database management skills. Check patients in and out, collect and record payments, track revenue and perform accounting activities to include petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments, and insurance contract information. Balance accounts daily and monthly. Demonstrate and sell assisted listening devices (ALDS), batteries and other specialty products as described. Perform minor hearing aid repairs as allowed by state law such as battery door and receiver checks. Clean tips, specula, etc. Participate in all marketing efforts to include outbound phone calls to patients, mail recall letters, distribute patient comment cards, etc. Ensure the reception and waiting areas are well maintained.

Qualifications:

Must be detail oriented and must demonstrate strong interpersonal communication skills, especially on the phone. Telemarketing, prospecting, and retail experience is preferred. Calls will be made to current patients and warm leads. High School Diploma We are open to applicants from the following industries: Customer service, office management, receptionist.

Job Type:

Full-time Salary:

From $15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Experience:

Customer service: 1 year (Preferred)

Work Location:

In person

Job Type:

Full-time Pay:

Up to $15.00 per hour

Benefits:

Health insurance Paid time off

Schedule:

8 hour shift Day shift

Work Location:

In person