Scheduling Coordinator Position Available In Guilford, North Carolina

Scheduling Coordinator Stiles Machinery, Inc. – 3.4

High Point, NC Job Details Full-time Estimated:

$37.2K – $46.3K a year 1 day ago Benefits Opportunities for advancement Qualifications Sales Salesforce Mid-level Microsoft Office 3 years Administrative experience Manufacturing Associate’s degree Communication skills Office experience Full Job Description Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs. We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries. Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Bristol, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California. Interested in joining the Stiles team? We offer our team members a generous benefit package, an opportunity for career advancement, and support in your career every step of the way!

SPECIFIC RESPONSIBILITIES

Work with Regional Service Manager and Team Leaders to coordinate service schedules for region including service calls, demonstrations and training sessions. Responsible for daily scheduling and assist where needed transportation arrangements for all Stiles Service Representatives. Create & process or review Customer Service Reports (CSRs), for assigned region, National Service & Special Projects Regions including review & approval of timesheets, travel requests and receipts Provide support to Regional Service Manager, District Team Leaders & Field Service Representatives Act as primary office contact for customers, sales/service/customer base for the coordination of efforts regarding the sales, service, follow-up etc within the assigned region. Coordinate with all regions for effective and cost-efficient scheduling and in-house service needs. Communication link between FSR’s on loan to other regions and that region’s Regional Service Manager.

QUALIFICATIONS

Three years of administrative experience in fast paced office environment. Associates Degree preferred. Sales or Service experience preferred

SKILLS AND ABILITIES MS

Office Applications Ability to multitask Adaptability to changing priorities Good communication skills, both oral and written Comfortable talking to customers on the phone Self starter and self reliant Excellent problem-solving skills Knowledge of Salesforce, or another CRM is preferred

WORK ENVIRONMENT

Typical office

Environment Behaviors Preferred Dedicated:

Devoted to a task or purpose with loyalty or integrity

Team Player:

Works well as a member of a group Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.