Service Administrator Position Available In Mecklenburg, North Carolina

Service Administrator MK Mechanical 521 Eagleton Downs Drive, Pineville, NC 28134 Overview We are seeking a dedicated and organized Service Administrator to join our team. In this role, you will be responsible for providing exceptional administrative support to ensure the smooth operation of our service department. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused mindset with a sense of urgency. This position is essential in maintaining efficient service operations and enhancing customer satisfaction. Duties Manage daily dispatching of service technicians with the help of Service Manager Regularly reviewing and scheduling routine preventive maintenance visits. Assist with clerical tasks such as but not limited to data entry into our service software, answering company phone, sorting mail, and ordering office supplies. Creating and finalizing daily tech schedule in advance of the following day with the assistance of the Service Manager. Responsible for the Fleet Management of all company vehicles (scheduling oil changes, repairs, keeping up with mileage, etc). Managing warehouse inventory which includes keeping accurate counts of air filters on hand. Send job reports in a timely manner to customers. Assigning purchase order #s to service technicians Qualifications Proven experience in an administrative or clerical role. Strong computer literacy including experience with applications such as Microsoft word, excel, and the ability to learn our service software. Excellent phone etiquette and interpersonal skills to interact effectively with clients and colleagues. Ability to manage multiple tasks efficiently while maintaining attention to detail. Prior experience in customer support or front desk operations is highly desirable. A proactive approach to problem-solving and the ability to work independently as well as part of a team. Positive can-do attitude is a must to excel in this position! If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for the Service Administrator position.

Job Type:

Full-time Pay:

$22.00 – $24.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Pineville, NC 28134 (Required) Ability to

Relocate:

Pineville, NC 28134: Relocate before starting work (Required)

Work Location:

In person