Administrative Associate II District 3 Position Available In New Hanover, North Carolina

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Administrative Associate II – District 3 
Salary $28,194.00 – $49,340.00 Annually Location New Hanover County, NC Job Type Permanent Full-Time Job Number 25-07645 Department Dept of Transportation Division State Hwy Administrator – Div of Hwys Opening Date 06/16/2025 Closing Date 6/20/2025 11:59 PM Eastern Job Class Title Administrative Associate II Position Number 60017053 Section Division 3 District 3 Salary Grade

NC02 DESCRIPTION

BENEFITS
QUESTIONS
Description of Work This position with NCDOT offers full State Benefits , competitive salaries and many career development opportunities. Position will serve as an Administrative Associate II in the District 3 Office. The primary responsibility of this position is answering incoming calls, determining the nature and urgency of those calls and providing routine information to callers or directing calls to appropriate staff. This position is the primary point of contact for all office visitors. This position performs a wide variety of office and clerical duties to accomplish the processing of information, documents and materials. Essential job duties include, but not limited to, time entry and filing. This position will operate a personal computer and use a variety of applications including, but not limited to, SAP, Beacon, NeoGov, TIMS, Microsoft Word and Excel. Position utilizes a variety of office machines including, but not limited to, printers, copiers, calculators and shredders. Individuals in this position must maintain a high degree of accuracy and multi-task in a fast-paced office. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: Customer service experience, including resolving customer issues Experience with Microsoft Office using programs such as Access, Word, and Excel Experience with completing and/or maintaining records and reports Experience interpreting and/or explaining policies, procedures, and laws Experience with letter writing, using correct spelling, punctuation and proof-reading

Additional Expectations:

General knowledge of office work procedures, methods and practices. Ability to utilize Personnel Manual and Policy and Procedures Manual. Ability to work independently, prioritize daily tasks, process technical information and follow oral and written instructions. Ability to operate computer, copy machine, fax machine, multi-line telephone system and scanner. Ability to present information clearly and concisely in oral and written form to communicate with the public, DOT employees and governmental officials. Ability to utilize office equipment and other technology (software and systems) to meet work needs. Ability to stoop and bend for filing purposes. Valid NC Driver’s License preferred. Preferred SAP and Microsoft Office experience. Position requires work during adverse weather such as snow and/or ice, tornadoes, hurricanes, etc. which can lead to working extended daily hours, weekends and holidays. May require work during non-traditional work hours, including nights, weekends, holidays and times of emergency. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information Supplemental Contact Information:

Barbara Anderson 910-398-9100 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. Employer
State of North Carolina
Website
http://www.ncdot.gov/
JOB

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