Office Assistant Position Available In New Hanover, North Carolina

Office Assistant Jeff’s Pool Service 326 Hermitage Road, Castle Hayne, NC 28429 Company Description Jeff’s Pool Service has been splashing about servicing area pools and spas for more than 40 years. Our integrity, attention to detail and great customer service separates us from other companies in the industry. JPS has a reputation of being one of the most knowledgeable and reliable pool service, maintenance, and repair companies in Wilmington and surrounding areas. JPS strives to thoroughly clean pools, keeping them operating in good repair and safe for our clients to enjoy without worry or hesitation! Role Description This is a full-time on-site role for an Office Assistant at Jeff’s Pool Service, Inc in Castle Hayne, NC. The Office Assistant will be responsible for managing office tasks, assisting with customer inquiries, scheduling appointments, and providing administrative support to the team. The individual who fills this role must be an outgoing and collaborative team player with exceptional communication skills. The ideal candidate will possess a high level of professionalism and display a pleasant demeanor over the phone and while interacting face-to-face with clients and colleagues. Efficiency and positivity are necessary. Qualifications High school diploma or equivalent required Previous experience preferred as an office assistant/receptionist, in an administrative role, or as a service technician within a swimming pool service company AND willingness and ability to learn the pool cleaning process in the field ( The individual that fills this role is required to also train as a router helper 2-3 days a week for a minimum of 4 weeks to gain knowledge and understanding of pool systems and our service process. The more you know the better you are prepared to assist clients, associates, and coworkers) Strong organizational skills with the ability to multitask effectively Excellent communication skills, both written and verbal Proficient in using computer applications, including Microsoft Office Suite and QBO Familiarity with office equipment, such as printers, scanners, and fax machines Detail-oriented with a high level of accuracy in data entry and documentation Ability to follow designated policies and procedures Ability to maintain confidentiality of sensitive information Responsibilities Scheduling appointments and meetings Communication with clients, vendors, and associates (primarily by phone) and connecting them with the appropriate party Entering customer or appointment information into the company database Managing documents and records Managing paper correspondence Managing filing systems Working independently and with a team •Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type:

Full-time (No less than 35 hours per week)

In Person Pay:

Hourly (Competitive based on experience) Paid Holidays (After 90 days) PTO (After 1 year)

Schedule:

Monday-Friday 8 hour shift Some Holidays Weekends (rarely)

Work Location:

Castle Hayne, NC Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Paid time off

Schedule:

Day shift

Work Location:

In person