Processing Unit Supervisor Position Available In Onslow, North Carolina

Processing Unit Supervisor Onslow County Government 612 College Street, Jacksonville, NC 28540 Please apply at the link below! Your application will not be reviewed unless you apply at the link below!

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//www.governmentjobs.com/careers/onslowcountync/jobs/4981521/processing-unit-supervisor?page=2&pagetype=jobOpportunitiesJobs Job Summary Performs difficult skilled administrative work accomplishing the specialized processing of information, documents, or materials, and related work as apparent or assigned. Work is performed under the general direction of the Administrative Manager. Continuous supervision is exercised over Eligibility Specialists. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Our core values— Resilience , Excellence , Accountability , Customer Service , and Honesty —are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. Responsibilities Use variety of automated office systems to establish, retrieve, verify, research, update, and/or authorize processing actions. Complete and verify documentation. Identify and resolve problems for clients. Maintain and manage statistical, financial, and/or other recordkeeping files Receive and provide information to the public Supervise employees in the Fees and Eligibility Unit Interview and obtain financial, medical, medical insurance information, and personal data from patients. Conduct financial interview with patients to qualify out-of-pocket responsibility based on sliding fee scale eligibility. Capture a variety of patient consents during the financial interview Conduct financial interview to determine prenatal client’s qualification for Medicaid Presumptive Eligibility (MPE) Accesses a variety of medical insurance plans via telephone calls or plans’ portals to verify insurance coverage Communicate with Department of Social Services to verify client’s Medicaid coverage and follow up on MPE applications Collect payment from and provide receipt to patients Assign task to employees to keep business running smoothly Assist clinical staff with creating scheduling templates in EHR Motivates employees to succeed and improve in order to bring customer service to a higher level Explore opportunities to add value to the agency and recommend changes to Administrative Manager Assist Administrative Manager as necessary Facilitates communication among individuals, groups and organizations Supports individuals and team in engaging in professional development by identifying training opportunities and encourage peer-to-peer learning Implements a shared vision to motivate staff with adjusted needs of the agency Engages staff in the change process by seeking input, listening to concerns and keep staff informed. Use methods and tools for collecting data Serve as the Agency HIPAA Privacy/Security Officer Serves as the Agency’s Health Information Exchange/Health Connex point of contact Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer Perform other related duties as required.

Core Competencies :

Collects, analyzes, and manages quantitative and qualitative data Implements policies, programs, and services Communicates with internal and external audiences Facilitates communication among individuals, groups, and organizations Applies principles of ethics, diversity, equity, inclusions and justice. Qualifications Substantive knowledge of office or work unit procedures, methods, and practices. Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading, and office terminology to compose and/or proofread correspondence, reports, and materials. Substantive knowledge of accounting procedures, applicable mathematics, and their application in the work environment. Skill in communicating effectively both orally and in writing. Considerable ability to record, compile, summarize and analyze data. Considerable ability to review and process information to determine conclusions, actions, or compliance with applicable laws, rules, or regulations. Considerable ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations, and programs. Considerable ability to exercise judgment, discretion, and negotiation skills in problem situations. Ability to learn, interpret and explain policies, regulations, and programs. Ability to independently respond to inquiries and coordinate a variety of resources in acquiring and disseminating information. Ability to train and manage a group of employees Associates/Technical degree with coursework in secretarial science or business administration, or related field and moderate experience as an office assistant or secretary, or equivalent combination of education and experience. Valid driver’s license. Salary will be determined based on qualifications, internal equity, budget, and market consideration.

Job Type:

Full-time Pay:

$47,385.73 – $61,601.49 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday No weekends

Work Location:

In person