Medical Office Assistant Administrative – UNCPN The Carolina Clinic Position Available In Orange, North Carolina

Medical Office Assistant Administrative – UNCPN The Carolina Clinic UNC Health – 3.8 Chapel Hill, NC Job Details Full-time $17.94 – $25.25 an hour 1 day ago Qualifications Customer service Medical office experience High school diploma or GED Medical administrative support CPT coding Computer skills Communication skills Entry level Full Job Description Description The Carolina Clinic for Executive Health opened in 2009. Since relocating in January of 2025 to a larger facility in Chapel Hill, we are excited to grow our practice. If you want to be part of a small team, laser focused on white glove patient experience, come work with us. We are currently seeking a full-time professional Medical Office Assistant to support our patients, our doctors and our growth. As the Medical Office Assistant you are the first connection the patient has with our clinic. Being positioned at the front desk and being the voice that answers the clinic phone, you become a spokesperson for the Carolina Clinic.

Summary:

Duties include processing privileged patient health information, requesting health records, answering the phones, scheduling appointments, processing payments and coordinating patient services for our executive clientele patients.

Responsibilities:

1. Maintains compliance with organizational policies and procedures. 2. Maintains compliance with revenue cycle and financial audit guidelines. 3. Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required. 4. Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties. 5. Orders and maintains clinical supplies, office supplies, and equipment. 6. Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities. 7. Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Other Information Other information:

Education Requirements:

High school diploma or general education degree (GED) required.

Licensure/Certification Requirements:

No licensure or certification required.

Professional Experience Requirements:

Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.

Knowledge/Skills/and Abilities Requirements:

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients, or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.

Computer Skills:

Ability to enter and process data accurately.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Job Details Legal Employer:

NCHEALTH

Entity:

UNC Physicians Network Organization Unit:

UNCPN The Carolina Clinic Work Type:

Full Time Standard Hours Per Week:

40.00

Salary Range:

$17.94 – $25.25 per hour (Hiring Range) Pay offers are determined by experience and internal equity

Work Assignment Type:

Onsite Work Schedule:

Day Job Location of Job:

US:

NC:

Chapel Hill Exempt From Overtime:

Exempt:

No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.