Healthcare Administrative Assistant Bilingual Position Available In Robeson, North Carolina

Healthcare Administrative Assistant Bilingual 5.0 5.0 out of 5 stars 4904 Fayetteville Road, Lumberton, NC 28358 The Front Desk Administrator serves as the first impression of our practice, offering a warm, professional welcome to every patient and visitor. This role is essential in maintaining a calm, organized, and patient-centered environment through courteous communication, primary phone answering, accurate message-taking, and seamless coordination of check-ins, check-outs, vital signs (we will train) and phone interactions. Use electronic health record to manage patient intake and flow. (we will train) In addition, this team member supports all staff in their administrative needs, many of which are outlined in the job description, but certainly not limited to it. We’re a “pitch in and help each other” kind of team—no one here says, “that’s not my job.” including keeping the office clean!

Schedule:

Full-time, 40 hours per week Monday to

Thursday:

8:45 am•5:15 pm

Friday:

8:45 am•2:45 pm Paid lunch break: 12:30•1:00 pm daily (rotate with staff)

Qualifications:

High school diploma required Intermediate to advanced computer skills required Bilingual required Previous front desk or patient facing experience required

Compensation & Benefits:

Hourly pay range: $16.75/hour 401(k) with matching (immediate benefit) AFLAC coverage (dental, vision, disability) (immediate benefit) Paid birthday off

Paid Federal Holidays:

New Year’s Eve, New Year’s Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving (and the Friday after), Christmas Eve and Christmas Day Paid Time Off (PTO) accumulated at 10 days per year (after 90 days) in the first year of employment, increases thereafter Responsibilities Greet and assist visitors in both English and Spanish, ensuring a welcoming atmosphere. Manage multi-line phone systems, directing calls and taking messages as needed. Perform clerical tasks such as data entry, filing, and calendar management. Utilize

CHARM EHR

(will provide training) Utilize Microsoft Office and Google Suite for document preparation and communication. Provide exceptional customer service and support, addressing inquiries and resolving issues promptly. Maintain organized office operations and assist with office management tasks as required.

Job Type:

Full-time Pay:

$14.00•$16.25 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Life insurance Paid time off Professional development assistance

Schedule:

8 hour shift Day shift

Language:

Spanish (Required) English (Required)

Location:

Lumberton, NC 28358 (Preferred) Ability to

Commute:

Lumberton, NC 28358 (Required)

Work Location:

In person