Administrative Technician Position Available In Wake, North Carolina

Administrative Technician 
Salary $41,851.00

• $58,173.00 Annually Location Raleigh, NC Job Type Full-Time Job Number 2025-00441 Department Neighborhood Code Enforcement Opening Date 04/25/2025 Closing Date 5/9/2025 11:59 PM Eastern Work Hours Monday
• Friday; 8:00 am
• 5:00 pm Hiring Range $41,851.00
• $48,077.

00 DESCRIPTION
BENEFITS
QUESTIONS
Job Description Our team is looking for an Administrative Technician, providing clerical and office support activities and administrative coordination. Work includes receptionist duties, data entry, document preparation, document transcription, filing, mail processing, routine record-keeping, arranging appointments and schedules, copying, and ordering or maintaining supply inventories. Duties and Responsibilities Serves at the Division reception desk, answering and prioritizing calls, greeting customers and provides information and services. Responds to inquiries, complaints, and requests for information, assists with forms, takes messages, and refers customers to the appropriate resource
Prepares, sorts, and distributes outgoing mail Performs data entry and makes updates to database information and systems. Retrieves, maintains, and organizes files, records, and documentation related to the assigned area
Collects, compiles, organizes, logs, and tracks data and information; prepares and processes transactions and forms such as requisitions, vouchers, travel authorizations, expense reimbursements, claims forms, and/or invoices
Documents appropriate accounts for purchases and expenditures and reconciles statements
Schedules and arranges materials, supplies, and logistics for meetings. Maintains agendas and calendars and assists with travel arrangements
Prepares and updates routine reports, charts, documents, and/or correspondence. Reviews information for accuracy and completion, scans and archives documents. Makes copies, and runs, routes and distributes forms, documents, and reports
Monitors supplies inventory and office equipment needs. Initiates requests for supplies and equipment maintenance. Organizes and maintains supplies and materials of the assigned area
Provides clerical and administrative support activities for special projects or assignments
Responds to and processes online service requests submitted through EnerGov, utilizing SeeClickFix and ServiceNow
Creates and prepares case file labels in accordance with departmental standards

Typical Qualifications Education and Experience:

High School Diploma or GED and two years of related clerical and/or office support experience OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Additional Information Knowledge of:

Standard practices, methods, and materials of assigned work
Basic mathematical concepts
Basic filing and record-keeping principles
Occupational hazards and applicable safety principles and practices
Uses and properties of supplies and equipment
Applicable federal, state, and local laws, codes, and regulations
Customer service principles
Specialized equipment relevant to the area of assignment
Modern office technology

Skill In:

Following directions and meeting standards
Providing attention to detail in assignments
Proofreading and error correction
Maintaining and updating data and documentation
Comprehending reference books and manuals
Operating assigned tools and equipment
Organizing and maintaining records and files
Maintaining confidential information
Interpreting and applying applicable laws, codes, regulations, and standards
Providing customer service
Utilizing a computer and relevant software applications
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements:

Positions in this class typically require reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

Light Work:

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Working Conditions:

Work is routinely performed in an indoor, office environment.

Note:

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. Employer
City of Raleigh North Carolina
Address
222 W. Hargett St. Raleigh, North Carolina, 27601