Assistant to the Assistant Director Position Available In Wake, North Carolina

Position is funded in part through federal funds. The NC Division of Services for the Blind provides services to eligible individuals who are visually impaired, blind or deafblind to assist them with achieving their goals of independence and employment. This position is located in the NC Division of Services for the Blind Director’s Office in Raleigh, NC and primarily supports the Division’s Assistant Director, the Division Director and, when needed, to those who report directly to the Assistant Director. The Director’s office provides overall management support services for the Division at the state and district levels. This position is an integral part of assisting with the coordination of many aspects of responding to internal statewide needs as well as responding to requests from the Department of Health and Human Services, the executive branch, legislative offices and the public. This position’s relationship to the Director and Assistant Director requires the Administrative Specialist II to have excellent administrative, computer and communication skills. The employee needs to be very conscientious, detail oriented, organized and able to prioritize and re-prioritize as needed. Because this position is privy to a substantial amount of sensitive information, it is imperative that confidentiality is maintained for all applicable information. Key responsibilities of this position include: Provide excellent customer service in-person, via email, on the phone and through correspondence for the Director’s office, statewide staff, individuals receiving Division services, guests and members of the public. Work collaboratively with a team of administrative staff to assist with state offices functions. Respectfully and appropriately interact with individuals who are visually impaired, blind or deafblind as well as have additional disabilities. Assist the Director’s office with responding to unexpected requests for information which are due in a short timeframe. Serve as a statewide resource to staff regarding providers and services in the division’s online case management system and accurately key data in the system. Access applicable information in the NC Finance System (NCFS). Coordinate the annual review of the Fixed Assets Inventory spreadsheet. Collect and record monthly reports in the Motor Fleet Management website. Create and edit forms in Word, Excel and other programs as needed. Proofread and edit documents for accuracy, ensuring correct spelling, punctuation, proper grammar and accurate calculations. Make purchases via state P-card in compliance with all required policies and procedures. Process travel reimbursements and invoices and track for final payments. Coordinate background screenings as instructed. Troubleshoot problems with office equipment. Management preferences will be given to candidates with: Intermediate or advanced proficiency with MS Excel including the ability to generate formulas. Experience using a case management system. Experience with individuals with visual impairments or other disabilities. At least two years of experience performing work as a processing assistant, secretary or administrative para-professional. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits . Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed “eligible” for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Experience creating or proofreading and/or editing text documents. Experience creating or proofreading and/or editing numeric documents. Experience with Microsoft Office Suite including Word and Excel. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; OR equivalent combination of education and experience. The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check . Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members . Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov . To check the status of an application, please log in to your NC Government Job Opportunities account and click “Application Status”. For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.