Director of First Impressions/Administrative Assistant Position Available In Wake, North Carolina

Director of First Impressions/Administrative Assistant Southern Group Property Management 15 East Martin Street, Raleigh, NC 27601 Do you thrive on creating great first impressions and keeping things running smoothly behind the scenes? We’re looking for a Director of First Impressions to join our Property Management team and become the heart of our front desk operations. You’ll be the welcoming face of our company—ensuring guests, tenants, and vendors feel heard, supported, and appreciated from the moment they reach out. About the Role As the first point of contact, you’ll manage day-to-day front office activities and assist with a variety of administrative tasks that support our property management operations. The ideal candidate is organized, personable, and thrives in a role that balances hospitality with task management. Key Responsibilities Greet visitors and manage incoming calls and emails with professionalism and warmth.

Oversee front-desk activities:

direct communication, distribute correspondence, and monitor shared inboxes. Support office operations, including: Scheduling property inspections Coordinating with tenants and service vendors Managing move-in/move-out documentation Assisting with lease application and renewal processes Respond calmly and efficiently to emergencies or urgent requests. Help improve office systems and streamline internal procedures. Maintain accurate records and organizational filing systems. Be available for occasional weekend hours during special events. What You Bring Previous experience as a receptionist, front office assistant, or administrative support professional (preferred). Excellent verbal and written communication skills. Strong organizational, multitasking, and time management abilities. Friendly, calm, and resourceful under pressure. High computer proficiency (MS Office, email platforms, scheduling tools). Professional appearance and a can-do attitude. Bilingual in Spanish is a plus (but not required). Must be able to commit to 40 hours per week in-office (this is not a remote position). Why You’ll Love Working Here Collaborative and respectful team culture Opportunities to grow your skill set in property management A role that combines customer service with meaningful behind-the-scenes impact You’ll never be bored—every day brings something new! Apply Now Send your resume and a short note introducing yourself to: [Ewa@LisaSouthern.com]

Job Type:

Full-time Pay:

$40,000.00 – $45,000.00 per year

Benefits:

Paid time off

Schedule:

8 hour shift Weekends as needed Ability to

Commute:

Raleigh, NC 27601 (Required) Ability to

Relocate:

Raleigh, NC 27601: Relocate before starting work (Preferred)

Work Location:

In person