Electronic Funds Transfer (EFT) Consultant Position Available In Wake, North Carolina

Electronic Funds Transfer (EFT) Consultant State of North Carolina – 3.4 Raleigh, NC Job Details Full-time $35,984 – $62,971 a year 1 day ago Benefits Paid parental leave Health insurance Parental leave Retirement plan Qualifications Mid-level Microsoft Office E-commerce 2 years

Full Job Description JOB Recruitment Range:

$35,984 to $49,477This position is funded in part through federal funds. The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state and has over 17,000 employees. It is responsible for ensuring the health, safety and wellbeing of all North Carolinians. The Division of Social Services provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.

Title IV, Part D of the Social Security Act, the Child Support Services Section within the Division of Social Services establishes administrative procedures and financial accountability for core services: 1) Location of the Non-Custodial Parent; 2) Establishment of Paternity; 3) Establishment of Support Obligation; 4) Collection of Support Payments; and 5) Enforcement of Support Obligation. This position operates within the Central Office Financial Operations unit which is responsible for the financial functions within the child support program to support all 100 counties. Child Support collects approximately $710 million dollars per year in child support payments to be disbursed to approximately 378,000 parents in Child Support and Clerk of cases. The primary purpose of this position is to accurately review, verify, process and manage electronic payments for other state agencies, employers, complete direct deposit and debit card authorizations, reinstatements and termination request for child support custodial parents. This position is a backup for the Automated Collections and Tracking System (ACTS) balancing. This position provides customer service support to all child support custodial parents, local child support system users, Central Office, Customer Service Center, other state and federal agencies.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

EXAMPLE OF DUTIES

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following: The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are

REQUIRED

to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. Prior work experience in child supportIntermediate experience with Microsoft Office or similar softwarePrior experience with electronic funds transfer or other ecommerce methods

SUPPLEMENTAL INFORMATION

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

https://www.ncdhhs.gov/.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran’s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check.

All candidates selected for positions considered “Positions of Trust” will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at check the status of an application, please log in to your NC Government Job Opportunities account and click “Application Status”.For technical issues with your application, please call the NeoGov Help Line at 877-204-4442. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-524-5627.