Office Assistant, Registration and Records (Part-time, Temporary) Position Available In Wake, North Carolina

Office Assistant, Registration and Records (Part-time, Temporary) Wake Technical Community College – 4.2 Raleigh, NC Job Details Part-time $15 an hour 8 hours ago Qualifications PCI Customer service Microsoft Office High school diploma or GED Data entry Organizational skills Clerical experience Associate’s degree 2 years Communication skills Entry level Office experience Full Job Description Position Description This position provides assistance and general information in-person and by telephone for all inquiries relating to registration and student records at the Northern Wake campus. Responsibilities and Duties (•Essential Functions) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Serves as the initial point of contact, providing prompt and courteous service to students, faculty, staff, and visitors, in-person, virtually, and by telephone Processes on-demand transcripts at the counter and handles credit card sales using PCI computers Processes transcripts orders Assists students with the Residency process Guides students through the curriculum registration process and troubleshoots any issues Directs students to complete appropriate registration forms and reviews for completeness and accuracy Updates daily logs and assists with tracking weekly statistics Refers students to appropriate departments as necessary Ensures that the lobby area is neat, files are organized, and forms are stocked Delivers outgoing mail to mailroom and receipts to cashier daily Assists with other data entry workloads and miscellaneous projects as needed Qualifications Knowledge, Skills, and Abilities Excellent customer service and interpersonal skills Demonstrates strong organizational skills Ability to perform normal duties with minimal supervision Excellent written and verbal communication skills Knowledge of MS Office products Minimum Requirements A high school diploma or equivalent Two years of administrative or clerical work experience in an office setting Preferences Associate Degree Related work experience in a Post-Secondary environment As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee’s professional growth.