Revenue Specialist Position Available In Yadkin, North Carolina

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Company:
City Of Wilmington
Salary:
JobFull-timeOnsite

Job Description

Revenue Specialist 4.0 4.0 out of 5 stars Center, NC JOB Under general supervision, receives and processes funds for the City of Wilmington. The purpose of this position is to assist citizens when requesting information regarding permits, deposits, privilege licenses and other city services. This is accomplished by answering the telephone, assisting walk-in customers, completing necessary paperwork, maintaining and updating databases, preparing invoices, monthly statements and recording and processing payments. Other duties include providing administrative support and cross training on other division assignments for providing back up as needed.

EXAMPLE OF DUTIES

Accepts, verifies, reconciles and prepares receipts for deposits of business licenses, fire inspections, permits, citations, leases, housing loans, recreational and other municipal fees. Processes information and/or monies received by entering information into the computer, giving receipts, posting transactions, verifying monies received, running reports for daily total, balancing cash drawers, and preparing bank deposits.

Reviews and processes license applications by reviewing applications for accuracy, posting license payments, and preparing new and renewed licenses for printing.

Assist in the collection of unpaid debts and NSF transactions by performing skip tracing, preparing demand letters, meeting with individuals and businesses to arrange payments, initiating legal action for debts owed, completing documents for civil actions, and serving as liaison between the collection agent and other governmental entities.

Responds to phone, email, and walk-in inquiries from citizens, business owners, permitting agents, real estate attorneys, internal department requests and other users of the City’s services regarding bills, fees and other revenue generating activities. Research billing issues and prepare written correspondence for customers.

Provides administrative support by answering the phone, screening and referring callers, locating and providing information to citizens, maintaining the department filing system, typing, printing, distributing departmental correspondence, distributing mail, and maintaining records.

SUPPLEMENTAL INFORMATION PHYSICAL DEMANDS

Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

WORKING CONDITIONS

This position generally requires work indoors/office setting.

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