Administrative Assistant II – Cardiology Position Available In Strafford, New Hampshire

Administrative Assistant II – Cardiology 4.0 4.0 out of 5 stars 789 Central Avenue, Dover, NH 03820

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Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for supervising and coordinating the administrative operations of the clinic. Work closely with healthcare providers, staff, and patients to ensure efficient clinic operations and excellent patient care. Does this position require Patient Care? N Qualifications Essential Functions< Coordinate daily clinic operations, ensuring smooth workflow and efficient utilization of resources. Manage and schedule appointments, consultations, and follow-up visits for patients. Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations. Oversee patient registration, check-in, and check-out procedures, ensuring a positive patient experience. Supervise administrative staff, providing guidance, training, and support as needed. Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources. Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner. Collaborate with healthcare providers and staff to develop and implement clinic policies, procedures, and protocols. Education High School or Equivalent Can this role accept experience in lieu of a degree?

No Experience Required:

Clinic/Office/Hospital Experience 3-5 years and Administrative Office Experience 3-5 years Leadership/Supervisory Experience 2-3 years preferred Knowledge, Skills and Abilities Strong knowledge of medical terminology, healthcare regulations, and industry standards. Strong leadership and supervisory abilities. Proficiency in using electronic health records and other clinic management software. Excellent organizational, multitasking, and problem-solving skills. Effective communication and interpersonal skills. Attention to detail and commitment to maintaining accuracy and confidentiality. Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 36 Employee Type Regular Work Shift Day (United States of America)

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.