Resident Coordinator Position Available In Hudson, New Jersey

Resident Coordinator Ironstate Properties Jersey City, NJ Job Details Full-time $28 – $30 an hour 15 hours ago Benefits Commuter assistance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Referral program Qualifications Customer service Yardi Mid-level Microsoft Office Administrative experience Intelligence experience 2 years Communication skills Full Job Description Ironstate Properties is a premier residential real estate developer and manager of luxury apartment rentals in Northern New Jersey. From conception to execution, we are there every step of the way bringing decades of experience, intelligence, precision, innovation, flexibility, imagination, and commitment to every project. We are currently seeking a dynamic and customer-focused individual for a Resident Coordinator position at one of our residential properties in Jersey City, NJ. In this hybrid role, you will play a crucial role in providing outstanding customer service, fostering strong relationships with employees, peers, vendors, and clients.

Job Details:

This job opportunity is a Full-Time position, and the work schedule will require availability for 5 out of 7 days each week, with specific days to be determined.

Compensation range:

$28.00/hour – $30.00/hour plus $75 commission/unit

Key Responsibilities:

Manage FB Marketplace listings and post engaging content in FB groups Oversee the YardiCRM inbound lead queue and handle leasing inquiries Schedule apartment tours and provide support to residents Welcome residents and manage deliveries, tours, and other front desk interactions Secure the package room and handle move-in key distribution Coordinate move-in day activities for incoming residents Assist with the orientation for new residents Ensure the office reception area is clean and inviting Update and maintain accurate client information in the database Deliver exceptional customer service to clients in person, by phone, and online Utilize office resources effectively and adhere to office policies to ensure client satisfaction Perform additional administrative and clerical duties as required

Requirements:

Minimum of 2 years of administrative/leasing experience with a focus on customer service Strong interpersonal and communication skills with a customer-centric approach Ability to organize, multitask, prioritize, and thrive in a fast-paced environment Positive, friendly, and personable demeanor Reliable and punctual with a strong work ethic Flexible and willing to learn different applications on computers and office machines Flexible and eager to learn new applications on computers and office machine Proficiency in MS Office; Yardi experience is a plus. Employee Benefits (upon eligibility): 20 PTO days annually, which includes vacation and sick time (pro-ration based on hire date) 401(k) and 401(K)

Match Healthcare Benefits:

Medical, Dental, Vision Tax-advantaged Healthcare Spending Accounts Life and Disability Insurance Employee Assistance Program Commuter Benefits Paid Time Off Tuition Reimbursement Employee Referral Incentive for Successful Hires Company Paid Holidays Annual Company Events US Work Authorization is required. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.